Waterplace Residence

Apartment, 3-starJalan Pakuwon Indah, No. 3-5, Surabaya, IndonesiaShow on map

You won’t be charged yet

Check-in from 12:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.

Luxurious Amenities The hotel boasts an outdoor pool, an indoor pool, and a fitness center for guests to enjoy during their stay.

Home-like Accommodations With 10 air-conditioned rooms featuring kitchenettes and private balconies or patios, guests can truly make themselves at home.

Convenient Location Waterplace Residence is ideally located in Surabaya, just a short drive away from popular destinations such as Pakuwon Mall and Ciputra World Mall.

Book now to experience the ultimate comfort and convenience at Waterplace Residence in Surabaya!

What this place offers

Fitness facilities
Wheelchair accessible parking
Free self parking
Wheelchair-accessible van parking
Fitness facilities
24-hour front desk
Terrace

Rooms

5.6

Guest rating

Rated 5.6 out of 10 by 4 guests who stayed here.

Peng Cheau Patrick
February 2019
Worst stay
Call reception, call them many time but no answer only responded via sms. She cant speak English it hard to understand. No proper instructuon on check in and usage. ALL electrical circuit breakers were turn OFF. Luckily…
Verified traveler
July 2018
The property is within walking distance to Pakuwon Trade Centre (PTC) which is connected to other Super malls. A very convenient place to relax and enjoy other activities in the evening. Access to the property is via…
Jimmy Togar
July 2018
fasilitas lengkap sehingga memudahkan untuk memasak, mencuci pakaian.
ada free acces ke pool and gym and dekat lokasi mall sehingga mudah untuk memenuhi kebutuhan sehari-hari.
Abdulwahab
June 2018
سيئة جدا

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.

Where you’ll be

Jalan Pakuwon Indah, No. 3-5, Surabaya, Indonesia

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 12:00 PM until anytime

Check-out by 1:00 PM

Children welcome

No pets

The check-in location differs from the property location. Check-in location: [U-Nit Rental Apartment Tokan C5 Waterplace]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Children and extra beds. No rollaway/extra beds available

Pets. No pets

Check-in & Check-out. Contactless check-out is available

Guest type. Essential workers only - NO

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Property is cleaned with disinfectant

Children and extra bed policy. Children welcome

Health & Safety. Property uses a professional cleaning service

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Gap period enforced between guest stays - 24 hours

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Waterplace Residence

What time is check-in and check-out at Waterplace Residence?

Check-in is from 12:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Waterplace Residence allow pets?

No — the property states that pets are not allowed.

Is there parking at Waterplace Residence?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Waterplace Residence have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Waterplace Residence?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Waterplace Residence?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Waterplace Residence?

Jalan Pakuwon Indah, No. 3-5, Surabaya.

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