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Places to staySurabaya,

Shangri-la Surabaya

5-star · 8.8 (528 reviews) · Jl. Mayjend Sungkono 120 · Surabaya

Luxurious Accommodation Experience a blend of Asian and Javanese luxury at Shangri-la Surabaya. Each air-conditioned room features modern amenities and elegant decor, ensuring a comfortable stay.

Recreational Activities From a free-form outdoor pool to tennis courts, guests can enjoy a variety of recreational activities during their stay. Relax in the tropical landscapes or engage in a friendly game of tennis.

Convenient Location Ideally located near popular attractions and shopping centers, Shangri-la Surabaya offers a convenient stay for both leisure and business travelers. Plus, enjoy complimentary shuttle services to nearby malls for a seamless shopping experience.

Book your stay at Shangri-la Surabaya now for an unforgettable luxurious experience!

Most popular facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Swimming pool
  • 24-hour front desk
  • Restaurant
  • Room service

What we’d check for you here

  • Whether the rate moves for your dates, and what it includes.
  • Whether a room on a low floor, or two rooms together, is possible.
  • What the property actually charges at the desk on top of the rate.
  • Whether they can hold a late arrival, and until when.

House rules

Check-in
From 02:00 PM
Check-out
By 12:00 PM

Payment

Paid at the time of booking, not at the desk. The property may still take a card at check-in for incidentals — that is their own policy and separate from what you pay us.

The fine print

Children’s Meal Policy for All Shangri-La Circle Members When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Questions about Shangri-la Surabaya

What time is check-in and check-out at Shangri-la Surabaya?

Check-in is from 02:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Is there parking at Shangri-la Surabaya?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Shangri-la Surabaya have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Shangri-la Surabaya?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Shangri-la Surabaya have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Shangri-la Surabaya?

Put your dates in above and book online. Rates are live from the property and include taxes and fees we can read; anything we can't price, we say so rather than guess.

Where is Shangri-la Surabaya?

Jl. Mayjend Sungkono 120, Surabaya.

Other places we book in Surabaya

See every hotel we book in Surabaya,

Guest review categories are not on this page yet — the supplier gives an overall score but no breakdown, and we would rather show nothing than invent the bars. Call (888) 789-8585and we’ll read you what the property says.