Agogo Downtown
Hotel, 3-star20 Jl. Melati, Surabaya, Jawa Timur, 60272, Surabaya, IndonesiaShow on map
Top rated
Guests rate it highest for service, location and value.
9.279Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.9 out of 10, at 20 Jl. Melati, Surabaya, Jawa Timur, 60272.
- Free parkingThe property states parking on site is free for guests.
Central Location
Conveniently located in Surabaya, Agogo Downtown places you just minutes away from top attractions like Tunjungan Plaza and Grand City Surabaya.
Modern Amenities
Enjoy complimentary Wi-Fi, air-conditioned rooms, and daily housekeeping services. The hotel also offers free self-parking, ensuring a hassle-free stay.
What this place offers
- Free WiFi
- 24-hour front desk
- Luggage storage
- Elevator
- Breakfast available (surcharge)
- Smoke-free property
- Free self parking
- Shopping mall on site
- Change of towels (on request)
- Change of bed sheets (on request)
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 79 guests who stayed here.
- Cleanliness8.0
- Service9.9
- Location9.9
- Rooms8.9
- Amenities8.4
- Value9.4
- Food & drink9.4
Guests mention
Good locationComfortable bedsHelpful staffGreat food
ManonFranceLiterie parfaite
emfuj1Japan少々高いが、部屋はきれいで快適だった。シャワーも勢いがあり良い。スラバヤ・グブン駅から徒歩10分くらいの位置で、早朝の列車に乗る予定だったので便利だった。
特に無し。
ValeriaDKWalking distance from Surabaya Gubeng.
Very clean and comfy!
A bit difficult to locate, as the ground floor was a cafe that was closed when we arrived. Just ask the guard, and he'll help you out.
IswadiMalaysiaGood beds, great and helpful staffs, great food, great location at city centre
Nothing
JuanUnited StatesGood hotel , good price best pillows
Great location for Train station , not too far from downtown. Basic hotel with good price .
Best PILLOWS EVER , very confortable beds .
Nothing
MafaldaGermanyGood for 1 night
We have just stayed for 1 night in a family room and it was good for 1 night . Location is good , next to the mall .
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
20 Jl. Melati, Surabaya, Jawa Timur, 60272, Surabaya, Indonesia
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
No smoking anywhere on the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Agogo Downtown
What time is check-in and check-out at Agogo Downtown?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Agogo Downtown allow pets?
No — the property states that pets are not allowed.
Is there parking at Agogo Downtown?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Agogo Downtown?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Agogo Downtown have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Agogo Downtown?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Agogo Downtown?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Agogo Downtown?
20 Jl. Melati, Surabaya, Jawa Timur, 60272, Surabaya.
Other places we book in Surabaya
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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