The Win Hotel Surabaya
Hotel, 3-starJl. Embong Tanjung No. 46-48, Surabaya, IndonesiaShow on map
7.3 · Good35 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.1 out of 10, at Jl. Embong Tanjung No. 46-48.
- Free parkingThe property states parking on site is free for guests.
Modern Accommodation Experience comfort and convenience at The Win Hotel Surabaya. Each room features an LED TV and a private bathroom with complimentary toiletries, ensuring a relaxing stay. Need an electric kettle or hairdryer? Just ask!
Convenient Location Located near iconic landmarks like the Submarine Monument and Bambu Runcing Monument, our hotel is perfect for sightseeing. With Juanda International Airport just 13 km away, and Tunjungan Plaza Shopping Centre and Gubeng Railway Station nearby, exploring the city is a breeze.
Exceptional Service Our 24-hour front desk is always ready to assist you, making your stay seamless and enjoyable. Book your stay at The Win Hotel Surabaya now for a memorable experience!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
7.3
Good
Rated 7.3 out of 10 by 35 guests who stayed here.
- Cleanliness6.5
- Service7.5
- Location8.1
- Rooms7.5
- Amenities7.5
- Value7.0
- Food & drink7.0
Guests mention
Beautiful peaceful settingAccommodating cheerful staff
RubanMalaysiaThe setting. It was beautiful, peaceful. I like the woody cottage like concept.
It felt like a good get-away from the city, while still being in the city.
Bed was comfy. No outside noise.
Staffs were accomodating and…
AdamAustraliaGood
BenI appreciate the hotel is low cost compared to a European hotel, but it was not clean, especially the bathroom. There was no toilet paper, the shower was filthy with mould growing and the safe did not work. Very…
ANNEHotel passable , propriété passable , lit confortable juste ce qu’il pour une escale d’une nuit comme on a fait
ChristopherAn excellent place quite close to the station
An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my…
DavidIndonesiaBest location and best money value
Facilities are ok, staff helpful, the location consider central city, easy to going anywhere
Nothing particular
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jl. Embong Tanjung No. 46-48, Surabaya, Indonesia
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Win Hotel Surabaya
What time is check-in and check-out at The Win Hotel Surabaya?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Win Hotel Surabaya allow pets?
No — the property states that pets are not allowed.
Is there parking at The Win Hotel Surabaya?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Win Hotel Surabaya have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Win Hotel Surabaya?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Win Hotel Surabaya have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Win Hotel Surabaya?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Win Hotel Surabaya?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Win Hotel Surabaya?
Jl. Embong Tanjung No. 46-48, Surabaya.
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