The Square
Hotel, 3-starSiwalankerto Street 146-148, Surabaya, East Java, 60236, Surabaya, IndonesiaShow on map
7.6 · Good50 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa and Recreation Facilities Indulge in massages at the full-service spa, take a dip in the outdoor pool, or keep active at the fitness center.
Diverse Dining and Entertainment Options Savor a meal at the restaurant, grab snacks at the café, and enjoy drinks at the poolside bar. Room service is also available for guests.
Convenient Amenities and Services Experience complimentary Wi-Fi, newspapers in the lobby, and a 24-hour front desk. Benefit from the airport shuttle, event spaces, and plush guest rooms with premium bedding.
Book a rejuvenating stay at The Square in Surabaya, located minutes away from Petra Christian University and various entertainment hubs.
What this place offers
- Elevator
- Fitness facilities
- Free airport transportation
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
Rooms
7.6
Good
Rated 7.6 out of 10 by 50 guests who stayed here.
Verified travelerIn university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy.
Lobby is not on ground level and the elevator to the ground level is separated to the one goes…
Verified travelerThe staff are very helpful.
Verified travelerMimpi
Tidak Ada yang mengesankan, dari awal proses check in, mmg saya tiba lebih awal, tapi cars penyampaian kurang berkenan, setiap Naik Harus Minta akses, suara pendingin yang berisik, staff restaurant membuka sepatu…
AchmadHotel Square sangat cocok untuk tempat beristirahat ketika aktivitas padat di Surabaya.
NuriyeGood calue and clean secure hotel
I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient
Verified travelerOk stay
It was ok
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Siwalankerto Street 146-148, Surabaya, East Java, 60236, Surabaya, Indonesia
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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No pets
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in.
Pets. Pets not allowed
Covid. Guests must provide a negative COVID-19 test result
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
General. Guests are provided with free hand sanitizer
Covid. Minimum age for negative COVID-19 test result requirement: 12
General. Staff temperature checks are conducted regularly
Health & Safety. Guests must provide health documentation
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
Covid. Property does not offer onsite COVID-19 testing
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
Covid. Negative COVID-19 test result must be of specific type(s): Antigen
Covid. Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
General. Shield between guests and staff in main contact areas
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. At check-in, guests must provide a negative Antigen COVID-19 test result.The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Square
What time is check-in and check-out at The Square?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Square allow pets?
No — the property states that pets are not allowed.
Is there parking at The Square?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does The Square have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Square?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Square have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Square?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Square have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Square?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Square?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Square?
Siwalankerto Street 146-148, Surabaya, East Java, 60236, Surabaya.
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