Swiss-Belexpress Jemursari
Hotel, 3-starJalan Raya Prapen 266, Surabaya, IndonesiaShow on map
8.3 · Very good59 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 8.0 out of 10, at Jalan Raya Prapen 266.
- Free parkingThe property states parking on site is free for guests.
Modern Accommodation with Convenient Location Zest Jemursari by Swiss-Belhotel International offers a cosy stay just a short drive from Plaza Marina Surabaya. The modern rooms feature comfortable amenities like a seating area and flat-screen TV, providing a relaxing retreat after a day of exploring the city.
Delicious Dining Options and 24-Hour Room Service Guests can indulge in a variety of Indonesian and western dishes at Citrus Cafe and Restaurant or opt for the convenience of 24-hour room service. The culinary offerings cater to diverse preferences, ensuring a satisfying dining experience throughout your stay.
Efficient Services and Assistance With a 24-hour front desk, the hotel's friendly staff are always available to assist with laundry, luggage storage, and any other needs. Their dedication to providing top-notch service enhances the overall guest experience.
Experience comfort and convenience at Zest Jemursari by Swiss-Belhotel International - book your stay now for a memorable visit to Surabaya!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
Rooms
8.3
Very good
Rated 8.3 out of 10 by 59 guests who stayed here.
- Cleanliness7.5
- Service8.9
- Location8.0
- Rooms8.0
- Amenities8.4
- Value8.4
- Food & drink8.9
Guests mention
Friendly staffGood breakfastConvenient location
AsaphBrazilThe room has ac
Windows aren't sealed and you hear everything from the busy avenue all night long, staff didn't return when requested to change rooms.
ChrisNLHet personeel.
De kamer grote.
Is vrij klein,we hadden een kamer met 2 bedden.
Tessen het bed en het bureau en bankje was 35 tot 40 cm ruimte.
Tussen de 2 bedden 15 cm
En tussen bed en badkamer 35 cm.
De maten zijn…
RosenoIndonesiaSuasana kamarnya yg sudah direnovasi
Ruang makan yg kecil dan menu makanan kurang banyak
DyanEEThe staffs are helpful
Room Occupancy are high, so early check-in was not possible.
NgurahIndonesiadisappointed. I was booking for my parents. in booking. there is no information in front that hotel was under renovation
RamonaGermanyzweckmäßig für eine Nacht mit bequemem Bett und nah zu Flughafen und Bahnstation, umfangreiches und leckeres Frühstück, unkomplizierter Checkin, gute ausgestattetes Zimmer mit Kofferablage, Sitzbank,Wasseroberfläche und…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jalan Raya Prapen 266, Surabaya, Indonesia
Guests rate the location 8.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Swiss-Belexpress Jemursari
What time is check-in and check-out at Swiss-Belexpress Jemursari?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Swiss-Belexpress Jemursari allow pets?
No — the property states that pets are not allowed.
Is there parking at Swiss-Belexpress Jemursari?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Swiss-Belexpress Jemursari?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Swiss-Belexpress Jemursari have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Swiss-Belexpress Jemursari?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Swiss-Belexpress Jemursari have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Swiss-Belexpress Jemursari?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Swiss-Belexpress Jemursari?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Swiss-Belexpress Jemursari?
Jalan Raya Prapen 266, Surabaya.
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