Midtown Residence Surabaya
Hotel, 4-starJl Raya Ngagel No 123, Surabaya, IndonesiaShow on map
8.0 · Very good151 reviews
- Check-in from 2:00 PMCheck-out by 12:30 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.5 out of 10, at Jl Raya Ngagel No 123.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation: Experience comfort and style at Midtown Residence Surabaya with air-conditioned rooms, flat-screen TVs, and elegant furnishings including a desk and sofa.
Convenient Amenities: Enjoy the convenience of free WiFi, on-site restaurant, outdoor pool, fitness center, and free private parking. Indulge in the minibar and tea/coffee facilities in every room, along with plush bathrobes and slippers in the private bathroom.
Exceptional Services: Benefit from a 24-hour front desk, business center, concierge service, and on-site shops. Take advantage of meeting and banquet facilities, laundry/dry cleaning services, and shuttle/airport transfers.
Book now at Midtown Residence Surabaya for a memorable stay in Surabaya!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.0
Very good
Rated 8.0 out of 10 by 151 guests who stayed here.
- Cleanliness5.5
- Service8.4
- Location7.5
- Rooms7.9
- Amenities8.9
- Value8.9
- Food & drink8.0
Guests mention
Friendly staffGood locationSpacious gym and poolComfortable rooms
TriIndonesiaKamar luas, fasilitas lengkap, lokasi dekat dengan pusat kota
Sangat disayangkan property berada di lingkungan mall yang sudah tidak beroperasi lagi, sehingga lingkungannya terlihat suram
HenkNLVery nice place to stay, although a bit far from the center.
Alles deugde.
De koffie bij het ontbijt.
victoriaSpainDescanso y piscina con unas súper vistas
Que le pedí un masaje en concreto (ya que odio el balines) e hicieron ese, lo que les dio la gana vaya, pero eso es cosa de las masajistas no del hotel.
El canto de las mezquitas…
CarlaItalyTutto
Niente
StefanBelgiumHeel goed verblijf gehad in een mooi hotel
Een geweldig mooie en ruime kamer, een zeer uitgebreid en lekker ontbijt, een mini bar voorzien in de prijs dat dagelijks werd bijgevuld, mooi rooftop zwembad en leuke fitnessruimte
De locatie, ver afgelegen van het…
joris1309IndonesiaGood value for your money, the top floor needs a renovation, the kitchen is unusable.
Well located hotel with helpful staff. Good value for your money.
The sunbeds at the pool were missing and it was badly maintained. The whole top floor needs a renovation.
The kitchen in the room was unusable because it…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Jl Raya Ngagel No 123, Surabaya, Indonesia
Guests rate the location 7.5 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 12:30 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Midtown Residence Surabaya
What time is check-in and check-out at Midtown Residence Surabaya?
Check-in is from 2:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Midtown Residence Surabaya allow pets?
No — the property states that pets are not allowed.
Is there parking at Midtown Residence Surabaya?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Midtown Residence Surabaya have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Midtown Residence Surabaya have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Midtown Residence Surabaya?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Midtown Residence Surabaya?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Midtown Residence Surabaya?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Midtown Residence Surabaya?
Jl Raya Ngagel No 123, Surabaya.
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