Kokoon Hotel Surabaya
Hotel, 3-starJl. Slompretan No. 26, Surabaya, IndonesiaShow on map
8.3 · Very good423 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at Jl. Slompretan No. 26.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Modern Amenities
Featuring an outdoor swimming pool, fitness centre, and a restaurant, Kokoon Hotel Surabaya offers a comfortable stay just steps away from Red Bridge Surabaya. The 3-star hotel, established in 2017, boasts convenience with free private parking and proximity to key landmarks such as Pasar Turi Train Station and Ampel Mosque.
Convenient Services for a Relaxing Stay
Guests can expect a seamless experience with a 24-hour front desk, airport transfers, and complimentary WiFi. The air-conditioned rooms are well-equipped with essential amenities including a safety deposit box, flat-screen TV, and a private bathroom. Enjoy a restful night's sleep with quality bed linen and towels provided.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.3
Very good
Rated 8.3 out of 10 by 423 guests who stayed here.
- Cleanliness8.0
- Service8.7
- Location8.3
- Rooms8.0
- Amenities8.5
- Value8.2
- Food & drink8.5
Guests mention
Friendly staffVariety of food options
Michał HaberPolandAvailability of the family room :)
JulienFranceLa piscine, le petit-déjeuner buffet complet et le restaurant qui propose beaucoup de spécialités Indonésiennes.
Les environs de l'hôtel sans intérêt
BoDKGod morgenmad i et hyggeligt cafe område.
Vi fik først et værelse med udsigt til høj mur ....men James sørgede for at vi blev opgraderet til et større værelse med udsigt til gaden 😀🙏
Måske et lidt kedeligt område, dog…
LauraSpainMuy buena experiencia
El personal y las instalaciones, magníficas
El desayuno, muy poco variado y muy pocas opciones dulces
GuillaumeFranceGood value well maintained hotel
Excellent petit déjeuner
Quartier peu animé
TsugutoshiJapan伝統的なホテル
安価で必要な設備を満たしているホテル。昔使われていた金庫や タイプライターなどが展示されている。伝統を感じる。朝食は非常に美味しかったです。ソトを作ってくれました。
設備がやや古い。夜はホテルの外は廃墟のように感じられて、ほとんどシャッターが閉まっていて、時折人がいると怖かったです。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jl. Slompretan No. 26, Surabaya, Indonesia
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kokoon Hotel Surabaya
What time is check-in and check-out at Kokoon Hotel Surabaya?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kokoon Hotel Surabaya allow pets?
No — the property states that pets are not allowed.
Is there parking at Kokoon Hotel Surabaya?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Kokoon Hotel Surabaya have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Kokoon Hotel Surabaya have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Kokoon Hotel Surabaya?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Kokoon Hotel Surabaya have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Kokoon Hotel Surabaya?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Kokoon Hotel Surabaya?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kokoon Hotel Surabaya?
Jl. Slompretan No. 26, Surabaya.
Other places we book in Surabaya
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Surabaya River View Hotel9.8 · 863 reviews
DoubleTree by Hilton Surabaya9.8 · 757 reviews
Platinum Hotel Tunjungan Surabaya9.8 · 404 reviews
Movenpick Surabaya City9.8 · 349 reviews
The Westin Surabaya9.8 · 227 reviewsVasa Hotel SurabayaHotel Ciputra World Surabaya managed by Swiss-Belhotel InternationalHotel Majapahit Surabaya MGalleryMORAZEN SurabayaFour Points by Sheraton Surabaya, Tunjungan PlazaHARRIS Hotel & Conventions GubengOakwood Hotel & Residence SurabayaPrimeBiz Hotel SurabayaIbis Surabaya City CenterFour Points by Sheraton Surabaya, Pakuwon IndahLeedon Hotel & Suites SurabayaKampi Hotel Tunjungan - SurabayaSheraton Surabaya Hotel & TowersJW Marriott Hotel SurabayaAscott Waterplace SurabayaLa Lisa Hotel SurabayaShangri-la SurabayaAgogo DowntownGrand Swiss-Belhotel DarmoBumi Surabaya City ResortAmaris Hotel Darmo SurabayaWhiz Luxe Hotel Spazio SurabayaHadi ParkHotel Santika Premiere Gubeng SurabayaG Suites Hotel by AMITHYA