KHAS Surabaya Hotel
Hotel, 3-starJl. Benteng no. 1, Surabaya, IndonesiaShow on map
8.3 · Very good81 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at Jl. Benteng no. 1.
- Free parkingThe property states parking on site is free for guests.
City Views and Comfortable Rooms Enjoy stunning views of the city from your air-conditioned room equipped with modern amenities like a personal safe, refrigerator, and flat-screen TV. The en suite bathroom ensures convenience with a shower, hairdryer, and complimentary toiletries.
Dining Experience at Pesona Restaurant Indulge in a culinary journey with a mix of Asian and western cuisine at Pesona Restaurant, offering a delightful dining experience for all guests.
Convenient Facilities and Services Benefit from a range of services including a 24-hour front desk, meeting facilities, and express check-in/check-out. The hotel also provides assistance with luggage storage, valet parking, and additional services like car hire and airport transfers.
Book your stay at KHAS Surabaya for a memorable and hassle-free experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
Rooms
8.3
Very good
Rated 8.3 out of 10 by 81 guests who stayed here.
- Cleanliness7.3
- Service9.2
- Location8.3
- Rooms7.2
- Amenities8.8
- Value8.2
- Food & drink9.3
Guests mention
Friendly staffGreat breakfast
Rahmat KaryawanIndonesiaDekat dengan pelabuhan
Tidak ada
Juan EkaIndonesiaStrategis
Tidak ada
AshokIndiaNot good
YvesFranceBon hôtel
Emplacement correct. (Pas trop loin Chinatown, quartier arabe etc..) tout est facile avec gojek !
J'avais choisi cet hôtel pour proximité dépôt bus (arrivée 4h!) et rec. Ouverte 24/24.
Dommage que le bus s'arrêtait à…
KiYeonKorea, Republic of- 호텔 밖에서 안내 및 관리하시는 남자경비분이 친절하고 재미있으십니다, 가끔씩 한국말로도 인사해주심
- 그냥 딱 하루만 숙박하기에 적합할거 같습니다
방에는 헤어드라이기와 냉장고가 없습니다
- 에어컨이 있지만 정말 낡았고, 결함이 있는지 누수가 있어서 물이 계속 떨어집니다
MuhammadIndonesiaLokasi yg strategis, dekat dgn ziarah Sunan Ampel
Lokasinya yg strategis di samping Pondok Pesantren Benteng Suryalaya.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jl. Benteng no. 1, Surabaya, Indonesia
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about KHAS Surabaya Hotel
What time is check-in and check-out at KHAS Surabaya Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does KHAS Surabaya Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at KHAS Surabaya Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does KHAS Surabaya Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at KHAS Surabaya Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does KHAS Surabaya Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at KHAS Surabaya Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book KHAS Surabaya Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is KHAS Surabaya Hotel?
Jl. Benteng no. 1, Surabaya.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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