Java Paragon Hotel & Residences
Hotel, 4-starJl. Mayjend Sungkono 101-103, Surabaya, IndonesiaShow on map
Fabulous
Guests rate it highest for service, value and location.
8.6267Reviews- Check-in from 2:00 PMCheck-out by 12:30 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Jl. Mayjend Sungkono 101-103.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Java Paragon Hotel & Residence, a 4-star property, offers well-equipped guest rooms with modern amenities like minibar, hairdryer, and flat-screen TV. Enjoy 24-hour in-room dining for ultimate convenience.
Leisure and Recreation Stay active at the hotel's fitness centre, swimming pool, and tennis court. Unwind at The Lounge with cocktails or savor a blend of Western and Asian cuisine at The Café Restaurant. For a fine dining experience, head to Citilites Skyclub and Bistro on the rooftop terrace.
Convenient Location Located near the airport and central business district, Java Paragon is also close to schools, golf courses, and shopping centers. Don't forget to utilize the free shuttle service to Ciputra World Shopping Mall.
Book now for an unforgettable stay at Java Paragon Hotel & Residence.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 267 guests who stayed here.
- Cleanliness8.1
- Service9.6
- Location9.1
- Rooms8.1
- Amenities8.6
- Value9.6
- Food & drink7.1
Guests mention
Friendly staffGood locationValue for moneySwimming pool
EngAustraliaN/A
The location
The room is smell and carpet so dirty.
I PutuIndonesianjce mattress, pillow and good breakfast
location and facilities
nothing
MichaelIndonesiaI enjoyed my stay.
The location was good.
Room was clean.
The breakfast selection was very good
Bed Mattress was very hard and pillows too soft - Just my personal choice
Check in process was slow
Concierge could only arrange transport…
Samuele_98ItalyTutto positivo
Tutto ok, piaciuto molto
Niente
ericIndonesiaRapide mais confortable
L’emplacement est parfait et le personnel tres gentil
Un peu vieillot mais le prix est à ce coût.
EndriUnited KingdomEasy to go around
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jl. Mayjend Sungkono 101-103, Surabaya, Indonesia
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 12:30 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Java Paragon Hotel & Residences
What time is check-in and check-out at Java Paragon Hotel & Residences?
Check-in is from 2:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Java Paragon Hotel & Residences allow pets?
No — the property states that pets are not allowed.
Is there parking at Java Paragon Hotel & Residences?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Java Paragon Hotel & Residences have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Java Paragon Hotel & Residences?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Java Paragon Hotel & Residences have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Java Paragon Hotel & Residences?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Java Paragon Hotel & Residences have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Java Paragon Hotel & Residences?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Java Paragon Hotel & Residences?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Java Paragon Hotel & Residences?
Jl. Mayjend Sungkono 101-103, Surabaya.
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