Frank's Hotel
Hotel, 2-starJl. Raya Mulyosari No. 37, Surabaya, IndonesiaShow on map
6.6 · Pleasant9 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM.
- Very good locationGuests rate the location 8.1 out of 10, at Jl. Raya Mulyosari No. 37.
- Free parkingThe property states parking on site is free for guests.
Prime Location in Surabaya Located conveniently in the bustling Mulyorejo district, Frank's Hotel offers easy access to key landmarks like Gubeng Train Station, Sharp Bamboo Monument, and Ampel Mosque, ensuring a memorable stay filled with exploration.
Comfortable Rooms and Modern Amenities Experience comfort at its best with our well-equipped rooms featuring a desk, flat-screen TV, private bathroom, and air conditioning. Enjoy a restful night's sleep with our cozy bed linen and towels, ensuring a rejuvenating stay.
Convenient Facilities and Services Indulge in our on-site restaurant, room service, and round-the-clock front desk for all your needs. Stay connected with complimentary WiFi throughout the property. Plus, our allergy-free environment ensures a worry-free stay.
Book your stay at Frank's Hotel now and elevate your Surabaya experience!
What this place offers
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Lift / Elevator
- Express check-in/check-out
- Fax/photocopying
- Soundproof rooms
Rooms
6.6
Pleasant
Rated 6.6 out of 10 by 9 guests who stayed here.
- Cleanliness7.5
- Service8.3
- Location8.1
- Rooms7.8
- Amenities7.2
- Value6.9
- Food & drink7.3
Guests mention
Clean roomsFriendly staffGreat locationComfortable beds
AgungQAJust ok
Ok
YonoAustraliaGood
AliceIndonesiaPoor
DaisyIndonesiaDisappointing
I like the location
I didn't like the cleanliness, and it's noisy during the night.. like the sounds of laundry or they repairing something
RudyJapanFirst I assigned the room in the corner at third floor. Everything perfect except WiFI connection. I talked with recepti
Water heater working well. The room is clean. Receptionist is very cooperative.
Mostly room except room in the corner, don’t have physical window. Wi-Fi didn’t work on the first, second and third floor at the time I…
IndriIndonesiaVery good
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Where you’ll be
Jl. Raya Mulyosari No. 37, Surabaya, Indonesia
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Show more
No pets
Free parking on site
Non-smoking rooms available
Parking. Free public parking is possible on site (reservation is not needed).
Internet. WiFi is available in all areas and is free of charge.
Children and extra bed policy. Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Pets. Pets are not allowed.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Frank's Hotel
What time is check-in and check-out at Frank's Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Frank's Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Frank's Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Frank's Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Frank's Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Frank's Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Frank's Hotel?
Jl. Raya Mulyosari No. 37, Surabaya.
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