Fairfield by Marriott Surabaya
Hotel, 4-starJalan Mayjend Sungkono No 178, Surabaya, IndonesiaShow on map
Very good
Guests rate it highest for service, value and amenities.
8.4265Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.2 out of 10, at Jalan Mayjend Sungkono No 178.
- Free parkingThe property states parking on site is free for guests.
Luxurious Spa and Dining Experience
Fairfield by Marriott Surabaya offers guests a chance to unwind with pampering massages at the spa center and indulge in delicious meals at the on-site restaurant.
Comfortable Rooms with Modern Amenities
Each room at the hotel features a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Some units even include a cozy seating area for relaxation.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.4
Very good
Rated 8.4 out of 10 by 265 guests who stayed here.
- Cleanliness7.7
- Service9.2
- Location8.2
- Rooms7.7
- Amenities8.7
- Value9.2
- Food & drink8.2
Guests mention
Friendly staffGood breakfast selection
BambangIndonesiaenak, nyaman
sempat air panas ndak keluar, ternyata kurang lama saja dibiarkan mengalir, tapi selanjutnya normal
I putu edyIndonesiaI like the pool mostly the staff very friendly especially the front desk who was help us to early chek in the food also good and tasty we will back again in the future
HaViet NamGreat value per money.
The bed was SUPER comfortable, and the room was decent size for what I paid for.
The checkin was relatively slow and my room was not ready even when I arrive at 7pm, I had to wait 15mins for it to be resolved which was…
SAKTHIVELIndiaThe staff was so nice and friendly . The property location is good and easy to access toll road nearby to get airport
The room bathroom towel not so clean .and not provided face towels .
KokSGHighly Recommend Fairfield by Marriot in Surabaya!
Staff - courteous, friendly, helpful and cheerful.
Room - clean and spacious
Breakfast - a good spread of items.
WiFi - needed help from staff to access.
MikelucciThailandStaff really polite and friendly.
Room was clean and comfortable.
Bathroom a little small.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jalan Mayjend Sungkono No 178, Surabaya, Indonesia
Guests rate the location 8.2 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Fairfield by Marriott Surabaya
What time is check-in and check-out at Fairfield by Marriott Surabaya?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Fairfield by Marriott Surabaya allow pets?
No — the property states that pets are not allowed.
Is there parking at Fairfield by Marriott Surabaya?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Fairfield by Marriott Surabaya have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Fairfield by Marriott Surabaya have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Fairfield by Marriott Surabaya?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Fairfield by Marriott Surabaya have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Fairfield by Marriott Surabaya?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Fairfield by Marriott Surabaya?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Fairfield by Marriott Surabaya?
Jalan Mayjend Sungkono No 178, Surabaya.
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