Cleo Hotel Tunjungan
Hotel, 2-starJl basuki rahmat no 11, Surabaya, IndonesiaShow on map
6.9 · Pleasant33 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at Jl basuki rahmat no 11.
- Free parkingThe property states parking on site is free for guests.
Convenient Location and Modern Comfort
Located just 600 meters from Sharp Bamboo Monument, Cleo Hotel Basuki Rahmat in Surabaya offers air-conditioned rooms with free WiFi. The hotel boasts a 24-hour front desk and an on-site restaurant serving local dishes.
Comfortable Accommodation with City Views
The hotel's rooms feature flat-screen TVs, private bathrooms with showers and free toiletries. Some rooms even offer stunning city views, and select accommodations come with personal safes for added security.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Lift / Elevator
Rooms
6.9
Pleasant
Rated 6.9 out of 10 by 33 guests who stayed here.
- Cleanliness6.5
- Service8.9
- Location8.5
- Rooms5.9
- Amenities6.0
- Value6.4
- Food & drink5.5
Guests mention
Helpful staffGood location
BoltenNLVind je luxe niet belangrijk is dit een goede keuze.
Voor die prijs kun je geen luxe verwachten.
Gewoon een netjes en schoon hotel met vriendelijk personeel op een goede locatie.
Bij mij viel niets tegen maar ik ben geen moeilijk persoon misschien.
OmarUnited Arab EmiratesThe room wasn’t up to expectations. Very small and there were no proper amenities
JamesIndonesiaDidn't really like Surabaya orbthe hotel
Good location. Very helpful staff
The room was tiny with no space to put a suitcase. The shower didn't work properly. It is near many things but the road outside is ridiculously busy 24/7. Difficult to get anywhere…
MohamedSGBreakfast is not so good
AyunieeBNLocation is great and if you don’t mind stench of cigarettes in your room, this place is okay.
Excellent staff - near to Tunjungan Plaza. Comfy bed. Easy to navigate - got landmarks like Mcd & Richeese nearby.
They need new towels. Also, I opted for a non-smoking room, I got the room at the end of the corridor. I…
HjBNPleasant
Near to Tunjungan Plaza
No restaurant
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jl basuki rahmat no 11, Surabaya, Indonesia
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 02:00 PM
Check-out by 12:00 PM
No children
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cleo Hotel Tunjungan
What time is check-in and check-out at Cleo Hotel Tunjungan?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cleo Hotel Tunjungan allow pets?
No — the property states that pets are not allowed.
Is there parking at Cleo Hotel Tunjungan?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Cleo Hotel Tunjungan have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Cleo Hotel Tunjungan?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Cleo Hotel Tunjungan?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cleo Hotel Tunjungan?
Jl basuki rahmat no 11, Surabaya.
Other places we book in Surabaya
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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