Citra Suites Surabaya
Hotel, 3-starJalan Bratang Binangun 53 A, Surabaya, IndonesiaShow on map
2.01 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Convenient Smoking Areas This hotel offers designated smoking areas, ensuring a comfortable stay for all guests.
Delicious Room Service and Breakfast Take advantage of the hotel's room service and enjoy a cooked-to-order breakfast available daily.
Central Location with Essential Amenities Featured amenities include dry cleaning services, a 24-hour front desk, and luggage storage for your convenience.
Make yourself at home in one of the 21 air-conditioned rooms with modern facilities. Complimentary wireless internet, LCD televisions, and well-equipped bathrooms await you. Book your stay at Citra Suites Surabaya for a memorable experience in the heart of the city!
What this place offers
- Breakfast available (surcharge)
- Free self parking
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Wheelchair accessible
Rooms
2.0
Guest rating
Rated 2.0 out of 10 by 1 guests who stayed here.
RichardWorst hotel ever
When booking the room on Expedia website I noted breakfast available at Rp40k. At checking I was told breakfast not Rp40k but Rp400k and was presented a card with this printed on it. On complaint this was not hat Expedia…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Jalan Bratang Binangun 53 A, Surabaya, Indonesia
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Show more
No pets
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
Payment. Cash deposit required
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Citra Suites Surabaya
What time is check-in and check-out at Citra Suites Surabaya?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Citra Suites Surabaya allow pets?
No — the property states that pets are not allowed.
Is there parking at Citra Suites Surabaya?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Citra Suites Surabaya?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Citra Suites Surabaya have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Citra Suites Surabaya have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Citra Suites Surabaya?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Citra Suites Surabaya?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Citra Suites Surabaya?
Jalan Bratang Binangun 53 A, Surabaya.
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