Fabulous
Guests rate it highest for location, food and service.
8.6153Reviews- Check-in from 3:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Yumoto 682.
- Parking on siteAvailable at a charge the property sets.
Luxurious Hot-Spring Retreat
Western-Style Comfort: Enjoy free Wi-Fi in air-conditioned rooms with modern amenities like a refrigerator and flat-screen TV.
Pet-Friendly Getaway: Bring your furry friends to the annex building for a fun-filled stay with provided cages and entertainment options like table tennis and karaoke.
Culinary Delights: Indulge in a delicious breakfast and dinner buffet at the Takimi-tei restaurant during your stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Garden
- Lift / Elevator
- Luggage storage
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 153 guests who stayed here.
- Cleanliness8.2
- Service8.8
- Location9.1
- Rooms8.3
- Amenities8.7
- Value8.1
- Food & drink8.9
Guests mention
Very clean facilitiesAmazing onsenBeautiful locationGood food variety.Unique experience
賢吾Japan楽しかった！
スタッフがやさしかった
特になし
いしいJapan食事 風呂
部屋
CharlotteCanadaBeautiful
Distance from train but otherwise everything excellent
ウメザワJapan天成園は過去3回程使わせて頂いています。お気に入りは源泉掛け流しのお風呂と湯船の多さです、内風呂、露天風呂も多く大変満足しています。また部屋も清潔にされていてとても快適でした。今後も行きたいと宿の一つです。
夕食、朝食はバイキング形式でした。ご利用するお客様が多い為か中々食材を取り食事に時間がかかりました。食事時間90分の中では問題無かったですがもう少し早く食べたかったです。
RoshkeJapanAmazing territory with gardens, ponds and waterfalls, delicious dinner with a massive variety of different foods, lots of opportunities for great photos
We mostly liked everything. The only little problem we had was when…
shimonIsraelמהמם במילה אחת
מקום מהמם למנוחה שלמה , מהרגע שנכנסים פמלון מורידים נעליים והולכים יחפים ,מקבלים ביגוד וגרביים מסורתיים יפנים , הספא נהדר מלאה ברכות עם מים חמים גם בפנים וגם בחוץ, לא ממליץ לקחת ספא פרטי כי זה לשעה עולה כסף ולא שווה…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Yumoto 682, Hakone, Japan
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Guests cannot wear shoes inside the property.This property does not accommodate bachelor(ette) or similar parties. Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Tenseien
What time is check-in and check-out at Tenseien?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Tenseien allow pets?
No — the property states that pets are not allowed.
Is there parking at Tenseien?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Tenseien have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Tenseien?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Tenseien?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Tenseien?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Tenseien?
Yumoto 682, Hakone.
Other places we book in Hakone
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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