Top rated
Guests rate it highest for food, service and location.
9.4158Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Superb locationGuests rate the location 9.2 out of 10, at Gora1300-238.
- Free parkingThe property states parking on site is free for guests.
Mountain Views and Family Rooms Enjoy stunning mountain views and comfortable family rooms at Gen Hakone Gora. Certain units even come with a private bathroom and balcony for a more luxurious experience.
Geothermal Area with Hot Springs Located in a geothermal area, our ryokan offers easy access to nearby hot springs, perfect for guests looking to unwind and relax after a day of exploring Hakone.
Convenient Amenities and Nearby Attractions Indulge in a stay with convenient amenities like free WiFi, a lift, and complimentary private parking. Explore nearby attractions such as Shuzen-ji Temple and Fuji-Q Highland during your visit.
Book your stay at Gen Hakone Gora for a memorable Hakone experience!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Sauna
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 158 guests who stayed here.
- Cleanliness9.2
- Service9.7
- Location9.2
- Rooms9.2
- Amenities9.2
- Value9.2
- Food & drink9.7
Guests mention
Stunning viewsExceptional service
MaisieHKVery nice
View is great
None
JennyAustraliaUnfortunately the food was a real issue for us.
The room
No restaurant, no bar, mostly raw food
GabrielleUnited StatesA lovely few days in Hakone
All we can say is wow! What an absolutely phenomenal time we had at Gen Hakone Gora. Of our two weeks in Japan, this was the absolute highlight. We were only there for two nights and immediately knew that we should have…
NancyUnited StatesA very disappointing experience and definitely not aligned with reviews or cost
I just returned from a 12 day trip to Japan. My adult daughter and I were absolutely thrilled with every aspect of our trip, but Gen Hakone Gora was the one disappointment. While the room itself and its comfortable…
abdullaQAAmazing experience
The view
The toilet
AndreasSGLovely, quiet hotel for a traditional Onsen / dining weekend away
The layout and design of the room was a mix of traditional Japanese and modern Western architecture. The rooftop terrace with the private Onsen overlooking the valley was the spectacular highlight. The in-room breakfast…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Gora1300-238, Hakone, Japan
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Gen Hakone Gora
What time is check-in and check-out at Gen Hakone Gora?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Gen Hakone Gora allow pets?
No — the property states that pets are not allowed.
Is there parking at Gen Hakone Gora?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Gen Hakone Gora have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Gen Hakone Gora?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Gen Hakone Gora?
Gora1300-238, Hakone.
Other places we book in Hakone
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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