Exceptional
One of our highest-scored stays, according to its guests.
9.7249Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Exceptional locationGuests rate the location 9.8 out of 10, at Sengokuhara 1245-96.
- Free parkingThe property states parking on site is free for guests.
Luxurious Adults-Only Retreat
Serenity and Comfort: Hakone Yuyado Zen offers air-conditioned units with modern amenities including a coffee machine, flat-screen TV, and private bathroom with a bidet. Some rooms even feature balconies with stunning mountain views.
Relaxation and Indulgence: Guests can unwind in the open-air bath, stroll through the garden, or enjoy a drink at the coffee shop, bar, or lounge. The geothermal area surrounding the ryokan provides easy access to rejuvenating hot springs.
Convenience and Hospitality: With free shuttle service, on-site dining, and free WiFi, guests can enjoy a worry-free stay. The attentive staff also offer sightseeing tours in the area, ensuring a memorable experience for every visitor.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Heating
- Terrace
Rooms
9.7
Exceptional
Rated 9.7 out of 10 by 249 guests who stayed here.
- Cleanliness9.8
- Service10.0
- Location9.8
- Rooms9.8
- Amenities9.3
- Value9.2
- Food & drink10.0
Guests mention
Stunning viewsExceptional serviceAmazing food
M.P.BrazilInoblidable
Experiència increïble, el lloc és molt maco, l’osen privatiu és neravellòs i el menjar extraordinari
Sempre hi ha algun problema de comunicació habitual a Japó
KaitlinUnited StatesA peaceful stay with wonderful meals (included), a private onsen tub, and a fantastic staff.
Wow! This accomodation was more of a splurge for us as we visited Japan for our honeymoon and we wished we would have spent more time here. They offered a shuttle service from a ropeway station so getting here was easy.…
AlexisUnited StatesBest way to relax in Hakone.
The staff were very attentive and made the stay very enjoyable. my room had a great view of greenery and the private onsen was amazing
MythellPhilippinesAll excellent staff, very accommodating, helpful and friendly. From the day we arrive until departure. Superb!!! The place is truly a zen. Bedroom is sparkling clean. Food is michelin level. Private onsen at the…
TrevorUnited StatesI would recommend giving them a try, my wife and I had a very nice stay.
The staff members were all so friendly and nice. The private onsen and bedroom were very nice.
View of Mt. Fuji from the onsen was unbeatable!
Close to Ubako ropeway but overall still a slight trek to Gora or the lake.
EmmanuelSpainAmazing
The staff and The food were amazing
NA
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Sengokuhara 1245-96, Hakone, Japan
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hakone Yuyado Zen
What time is check-in and check-out at Hakone Yuyado Zen?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hakone Yuyado Zen allow pets?
No — the property states that pets are not allowed.
Is there parking at Hakone Yuyado Zen?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hakone Yuyado Zen have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Hakone Yuyado Zen?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hakone Yuyado Zen?
Sengokuhara 1245-96, Hakone.
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