Top rated
Guests rate it highest for service, location and cleanliness.
9.4475Reviews- Check-in from 3:00 PMCheck-out by 10:00 AM.
- Exceptional locationGuests rate the location 9.9 out of 10, at Yumoto 656.
- Free parkingThe property states parking on site is free for guests.
Luxurious Hot Spring Experience Indulge in open-air hot spring baths at Masutomi Ryokan, just a short walk from Hakone Yumoto Train Station. Relax and unwind in the soothing waters, perfect for rejuvenating both the body and mind.
Diverse Room Options Choose from Japanese-style rooms with traditional futon bedding or rooms with Western beds and a tatami seating area. Enjoy modern amenities such as a TV and telephone, ensuring a comfortable stay. Plus, free Wi-Fi is available throughout the property.
Culinary Delights Savor traditional Japanese meals made with organic vegetables and fresh seafood at the on-site Fukuryu-an restaurant. Immerse yourself in the local cuisine for a truly authentic dining experience.
Experience luxury and comfort at Masutomi Ryokan - book your stay now for an unforgettable getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Heating
- Terrace
- Family rooms
- Safety deposit box
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 475 guests who stayed here.
- Cleanliness9.4
- Service10.0
- Location9.9
- Rooms8.4
- Amenities9.4
- Value8.4
- Food & drink9.4
Guests mention
Authentic experienceFriendly staffExcellent locationClean and comfortable rooms
YoshimiJapanはつぴ
チェックイン前とチェックイン後に、こころ良く荷物を預かってくださり、とても助かりました。スタッフさんも、優しくて、感じの良い方たちでした。食事の時間になると、電話がくるので、わかり易かったです。温泉もちょうど良い温度で、ゆっくり入れました。
温泉の脱衣所が狭く感じました。
GleesonAustraliaTraditional Japan
Excellent place!! The breakfast was amazing
BenAustraliaVery traditional feeling, good value ryokan with limited rooms so just book it if you get the chance and you won’t regre
Amazing stay in an authentic ryokan! We loved everything about our stay and was just what we were after on our way between cities. It was easy to find, just a short walk up the street from train station. Staff were…
長久保Japan良い宿でした。
スタッフの方が皆さん雰囲気が良くて安心して質問が出来た。
無かったです。
kazunoriJapanリラックスできた
スタッフがとても親切
シャワーが弱い
ClaireUnited StatesThe food and the staff are incredible! We told them it was our honeymoon and they gave us a dessert with a little sign that said “happy honeymoon”. It was so sweet and so thoughtful and I wish I had more time there!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Yumoto 656, Hakone, Japan
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note there is no elevator at the property. Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation. The booking may be treated as a no-show if guests fail to check in before 20:00 without prior notification. Guests with a meal-inclusive rate must contact the property 1 day in advance to notify their expected time of arrival. Luggage storage is available before check-in except for the following hours: 11:30 to 14:30. Luggage storage is not available after check-out. In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Masutomi Ryokan
What time is check-in and check-out at Masutomi Ryokan?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Masutomi Ryokan allow pets?
No — the property states that pets are not allowed.
Is there parking at Masutomi Ryokan?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Masutomi Ryokan have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Masutomi Ryokan?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Masutomi Ryokan?
Yumoto 656, Hakone.
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