Suiun

Ryokan, 4-starGora 1300-61, Hakone, JapanShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.5 out of 10, at Gora 1300-61.
Free parkingThe property states parking on site is free for guests.

Luxurious Open-Air Baths and Garden Views

Sustainable Ryokan Experience: Suiun offers eco-friendly accommodation with a 24-hour front desk, lift, and luggage storage. Guests can enjoy air-conditioned units with modern amenities and private bathrooms featuring a bidet.

Geothermal Hot Springs and Relaxation: Situated in a geothermal area, the ryokan provides easy access to nearby hot springs for a soothing experience. Guests can unwind in the garden or shared lounge area, immersing themselves in tranquility.

Convenient Location for Exploration: With Shuzen-ji Temple and Fuji-Q Highland within reach, Suiun offers a perfect base for exploring Hakone. Don't miss the chance to book your stay and indulge in a rejuvenating getaway at Suiun.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator

Rooms

9.5

Exceptional

Rated 9.5 out of 10 by 651 guests who stayed here.

Cleanliness9.4
Service9.9
Location9.5
Rooms9.9
Amenities9.4
Value8.4
Food & drink9.4

Guests mention

Beautiful location with mountain and garden viewsPrivate onsen and traditional Japanese experience

EvaFrance
September 2026Couple
Expérience réussie. Un grand merci.
Personnel très accueillant. Chambre très propre avec bain extérieur. Boissons diverses et petits en cas à disposition. Emplacement idéal pour visiter la région (5min à pied de la gare). Onsen public et privé très…
MeghanUnited States
September 2026Solo traveller
LOTS of great value and included accommodations. The inn is beautiful and the food is delicious.
The in-room open air baths were a little moldy and difficult to control temperature.
MichelleIE
August 2026Solo traveller
You need to book Suiun!
Suiun was the best stay I have ever had. The Ryokan itself was beautiful and super spacious. The rooms, public and private onsens were super clean. The rooms themselves were stunning and so well equipped (even had make…
UlrichGermany
August 2026Family
Wellness und sehr gutes Essen mit hervorragendem Personal, ein echt japanisches Erlebnis!
Frühstück und Abendessen waren ein ganz besonderes Erlebnis! Man konnte beim Dinner Teile des Menüs auswählen, und es gab auch von der Küche tägliche Variationen im Menü. Delikat, in kleinen Schälchen serviert von sehr…
jean francoisFrance
August 2026Group
Très bel expérience dans un établissement traditionnel
Très bel établissement typique et extrêmement confortable.
PawełPoland
August 2026Couple
Fantastic, relaxing experience to remember.
This is a beautiful, clean, well-maintained place and its exterior does not do justice to how great it is inside. Our room had a bath with hot spring water and the hospitality was just fantastic - free lounge, late…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Gora 1300-61, Hakone, Japan

Guests rate the location 9.5 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 06:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Suiun

What time is check-in and check-out at Suiun?

Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Suiun allow pets?

No — the property states that pets are not allowed.

Is there parking at Suiun?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Suiun have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Suiun have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Suiun?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Suiun?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Suiun?

Gora 1300-61, Hakone.

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