Very good
Guests rate it highest for location, food and amenities.
8.51,075Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Gora 1300-34.
- Free parkingThe property states parking on site is free for guests.
Luxurious Hot Springs Experience Setsugetsuka offers a unique hot spring experience with both public and private baths, drawing from 2 different natural springs. Guests can relax in the healing waters and unwind in the tranquil surroundings.
Diverse Dining Options Indulge in exquisite dining at Restaurant Kacho with authentic Japanese kaiseki meals or savor sushi, tempura, and wagyu beef at Fugetsu. The culinary journey at Setsugetsuka is a treat for the senses.
Convenient Amenities and Services From free WiFi access throughout the property to the option of renting yukata robes, the hotel ensures a comfortable stay. With on-site parking, drink vending machines, and ironing services, every guest's needs are catered to.
Experience luxury and relaxation at Setsugetsuka. Book your stay now to immerse yourself in the beauty of Hakone.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Family rooms
- Garden
Rooms
8.5
Very good
Rated 8.5 out of 10 by 1,075 guests who stayed here.
- Cleanliness8.0
- Service8.0
- Location9.5
- Rooms8.0
- Amenities8.5
- Value7.5
- Food & drink9.0
Guests mention
Excellent location next to Gora StationPrivate onsen included and enjoyable public bathsDelicious traditional dinners and good breakfastsFree evening snacks/ramenClean, comfortable and spacious rooms (generally)Helpful staff for luggage and general assistance
JustineFranceReposant
Tout, les bains, la chambre, l’emplacement hyper pratique, le repas
MinChina温泉酒店性价比还可以，关键位置可以，出行方便。
酒店位置很方面就在强罗站旁，出行很方便。去大涌谷、芦之湖、美术馆，一天安排很顺路。
但酒店很小，连小花园也没有，设施肯定比较旧了，不过总体舒适度还可以，大堂里有零食，休息厅有冰激淋、饮料、咖啡、晚上有拉面。温泉泡汤有三个，还有私汤。我看到很多日本人喜欢选择自己中意的彩色和服。洗浴用品和护肤品都很齐全。清洁有点一般，在洗手台地下发现头发。餐饮必须说很一般，吃两顿都是暖锅，不好吃，食材新鲜度一般。早餐我更不喜欢。
CatherineFranceParfait
Parfait
Comme tout le Japon.
.
Chee Chun VinceUnited StatesIt was an amazing experience.
Very inclusive property. Staff was very good and the hotel was kept well. The food offered was of very high quality.
Property is a little dated.
olgaSpainHotel tradicional con baño termal
La habitación muy espaciosa, con bañera en la terraza. El onsen era grande, con sauna, interior y exterior. También tenía onsen privado. Las comidas eran abundantes, toda una experiencia
Eche de menos una explicación por…
IreneUnited KingdomPerfect stay in Gora
Perfect location next to funicular, train and bus stop. Attentive staff. Lovely food.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Gora 1300-34, Hakone, Japan
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:30 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Setsugetsuka
What time is check-in and check-out at Setsugetsuka?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Setsugetsuka allow pets?
No — the property states that pets are not allowed.
Is there parking at Setsugetsuka?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Setsugetsuka have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Setsugetsuka?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Setsugetsuka?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Setsugetsuka?
Gora 1300-34, Hakone.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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