Places to stayPlaya del Carmen
Santuario Playa
HotelAv. 1 Norte entre 24 y 26, Playa del Carmen, MexicoShow on map
Fabulous
Guests rate it highest for location, service and amenities.
8.8224Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Av. 1 Norte entre 24 y 26.
Luxurious Amenities Santuario Playa boasts a range of luxurious amenities including a restaurant, outdoor swimming pool, and a bar.
Convenient Location Situated just a short distance from key landmarks such as ADO International Bus Station and Playa del Carmen Maritime Terminal, Santuario Playa offers a convenient location for guests to explore the area.
Modern Comfort Each guest room at Santuario Playa is thoughtfully designed with modern comforts such as air conditioning, flat-screen TVs, and free WiFi, ensuring a comfortable stay for all visitors.
Experience the epitome of luxury and convenience at Santuario Playa. Book now for an unforgettable stay!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Terrace
- Family rooms
- Garden
- Pets allowed
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 224 guests who stayed here.
- Cleanliness7.6
- Service10.0
- Location10.0
- Rooms8.1
- Amenities9.1
- Value7.5
- Food & drink8.6
Guests mention
Friendly staffGreat location
JoseColombiaLa atención del personal buena
Que dejan una cafetera con la bolsa de café vencida ( como para no utilizarla)
GuvenTurkeyHiçbirşeyi fotoğraflarla alakası yok ve personel çok kaba resepsiyon da duran NERİ dil bilmiyor söylediğimizi anlamıyor.
Tam bir hayal kırıklığı.
Sinekler vadisi gibi heryerde sinek bokları var duvarlar sinek boklarıyla…
elliemaym_13BOSTON, MASSACHUSETTSTo say horrible is kind
Not anything like the photos. Go somewhere else. This was a time share swap out, we were told it was a boutique hotel. Translation dump. Upon arrival I thought I was in the wrong place because the main entrance is next…
marinaSpainEl personal molt esquerp i gens amable. No ajudaven, al contrari, posaven pegues. L'esmorzar estava inclòs, doncs només incloïa cafè o tè, i no ens volien donar ni un got de llet pels nens, vam haver de discutir-hi... A…
HananeFranceC’était super!! Nous y retournerons.
Le côté nature et feng shui de l’endroit! Le personnel et l’emplacement. Les chambres spacieuses et magnifiques.
L’enregistrement a 15h
angelad452Amazing apartment, great location and enjoyable stay!
I had an excellent stay at this hotel, one of the best I ever had, considering the price. I was in the master double bedroom suite, which was very large, with a bedroom, a living room/kitchen and a bathroom. But what…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av. 1 Norte entre 24 y 26, Playa del Carmen, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Santuario Playa
What time is check-in and check-out at Santuario Playa?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Santuario Playa allow pets?
No — the property states that pets are not allowed.
Does Santuario Playa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Santuario Playa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Santuario Playa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Santuario Playa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Santuario Playa?
Av. 1 Norte entre 24 y 26, Playa del Carmen.
Other places we book in Playa del Carmen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Holiday Inn Express & Suites - Playa del Carmen by IHG9.6 · 1621 reviews
Secrets Maroma Beach Riviera Cancun - Adults only9.6 · 1052 reviews
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only9.6 · 548 reviews
Grand Velas Riviera Maya - All Inclusive9.6 · 478 reviews
Banyan Tree Mayakoba9.6 · 431 reviewsJOIA Paraiso by Iberostar - Adults Only All Inclusive ResortThe Riviera Maya EDITION at KanaiCasarte Boutique HotelPlayacar Palace - All InclusiveRosewood MayakobaMaroma, A Belmond Hotel, Riviera MayaHotel Xcaret Arte - All Parks All Fun Inclusive - Adults OnlyEtéreo, Auberge CollectionHotel LunaSolCasa Gem B&BLa Casa de la Playa by Xcaret- All Inclusive Adults OnlyLa Hacienda Hotel, at XcaretIPANA Luxury Apartments by Vacaciones.YeahQuinta Margarita - Boho Chic HotelThe St. Regis Kanai Resort, Riviera MayaDepartamentos K&BHotel Casa ColibriEl Taj Oceanfront and Beachside Condo HotelHotel Xcaret Mexico All Parks All Fun InclusiveRiviera Maya SuitesHM Playa del CarmenThe Fives Downtown Hotel & Residences, Curio Collection by HiltonTerasu Riviera Maya Hotel & Spa, en XcaretThe Beachfront by The Fives Hotels - A la Carte All Inclusive Adults OnlyRiu Palace Mexico - Adults Only - All Inclusive