Places to stayPlaya del Carmen
Casa Gem B&B
Bed and breakfast, 4-starAv Diagonal 80 Sur Lte 17, Playa del Carmen, MexicoShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.5182Reviews- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Av Diagonal 80 Sur Lte 17.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Casa Gem B&B offers guests a luxurious experience with free WiFi, a relaxing jacuzzi, and a refreshing outdoor pool.
Comfortable Accommodation Each air-conditioned room features a flat-screen TV with a movie streaming program, a cozy seating area, and a convenient coffee machine. Guests can unwind in comfort and style during their stay.
Convenient Services With a 24-hour front desk and complimentary bicycle usage, Casa Gem B&B ensures that guests have a seamless and enjoyable experience throughout their visit.
Book your stay at Casa Gem B&B in Playa del Carmen today to indulge in a perfect blend of luxury and comfort.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Room service
- Heating
Rooms
9.5
Exceptional
Rated 9.5 out of 10 by 182 guests who stayed here.
- Cleanliness8.7
- Service10.0
- Location10.0
- Rooms9.6
- Amenities9.6
- Value10.0
- Food & drink8.2
Guests mention
Helpful staffGood locationComfortable rooms
AlfredoItalyBellissimo
HerveFranceUn peu excentré
MonicaUnited KingdomPersonal fue agradable
Está limpio
La cama adicional es un colchón encima de un mueble
YakovIsraelWe had a wonderful stay at Casa Gem B&B! The atmosphere was very pleasant, and the breakfast was delicious. The host was incredibly welcoming and always happy to help with anything we needed. Highly recommended!
GuidoGermanyEntspannte nette Unterkunft
Entspannt und gutes frühstück
Etwas abgelegen ohne Auto 🚗 wäre es nicht zu machen gewesen
IzabelBrazilSimples e confortável.
A casa é bem arrumada, todos simpáticos e gentis. Cama boa, banheiro bom. Para quem passa o dia na rua, supre super as necessidades. Cafe da manhã simples, mas feito com capricho. Tem um varal que atravessa o banheiro…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Av Diagonal 80 Sur Lte 17, Playa del Carmen, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 1:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa Gem B&B
What time is check-in and check-out at Casa Gem B&B?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa Gem B&B allow pets?
No — the property states that pets are not allowed.
Is there parking at Casa Gem B&B?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Casa Gem B&B have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Casa Gem B&B have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Casa Gem B&B have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Casa Gem B&B?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Casa Gem B&B?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa Gem B&B?
Av Diagonal 80 Sur Lte 17, Playa del Carmen.
Other places we book in Playa del Carmen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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