Places to stayPlaya del Carmen
Hotel LunaSol
Hotel, 3-starCalle 4 no. 169, entre avenidas 15 y 20, Playa del Carmen, MexicoShow on map
Top rated
Guests rate it highest for location, service and amenities.
9.4274Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Calle 4 no. 169, entre avenidas 15 y 20.
- Free parkingThe property states parking on site is free for guests.
Tropical Oasis Retreat
Nestled amidst lush tropical gardens and just a stone's throw away from the beach, Hotel LunaSol in Playa del Carmen is a true sanctuary.
Poolside Paradise
Indulge in the refreshing outdoor pool and unwind in the inviting hot tub. Enjoy the convenience of the poolside kitchen to whip up your favorite meals while basking in the sun.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Terrace
- Garden
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 274 guests who stayed here.
- Cleanliness9.2
- Service9.7
- Location9.8
- Rooms9.2
- Amenities9.4
- Value9.2
- Food & drink9.2
Guests mention
Great locationFriendly staffVery cleanGood amenities
danielleFranceTrès bien qualité /prix
Emplacement gentillesse propreté
Absence de petit déjeuner
THEEPSaudi Arabiaالفندق جميل ونظيف والموظفون رائعون
لا شي
RenataBrazilHotel bem centralizado próximo de tudo, do Ferry da ADO, 5 avenida.
Tem estacionamento. Super limpo, funcionários educados e prestativos. Mto bom super recomendo
De nada só elogio
CesarBrazilExcelente local para ficar em Playa del Carmen
O quarto é espaçoso, tem armário para as roupas, frigobar, ventilador e ar condicionado. O banheiro é amplo e bem dividido. Os funcionários são simpáticos (as), atenciosos e solícitos. Não conseguimos utilizar a piscina,…
GloriaSpainAparcamiento en la puerta.
Un poco desgastado
lauranceFranceIdyllique
Tout! La gentillesse du personnel notamment Gregorio à l’accueil ; la chambre superbe, la piscine, le calme des lieux, l’emplacement à côté de la Quinta sans le bruit, le parking gratuit et l’eau fraîche à disposition (…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 4 no. 169, entre avenidas 15 y 20, Playa del Carmen, Mexico
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel LunaSol
What time is check-in and check-out at Hotel LunaSol?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel LunaSol allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel LunaSol?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel LunaSol have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel LunaSol have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel LunaSol have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel LunaSol?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel LunaSol?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel LunaSol?
Calle 4 no. 169, entre avenidas 15 y 20, Playa del Carmen.
Other places we book in Playa del Carmen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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