Places to stayPlaya del Carmen
Chablé Maroma
Resort, 5-starCarretera Federal Cancún - Tulum, Playa del Carmen, MexicoShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.484Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.9 out of 10, at Carretera Federal Cancún - Tulum.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa Services Indulge in massages, body treatments, and facials at the full-service spa.
Poolside Paradise Enjoy the 2 outdoor swimming pools and private beach for ultimate relaxation.
Culinary Delights Taste local cuisine at one of the 3 restaurants or savor a drink at the poolside bar.
Immerse yourself in luxury at Chablé Maroma - book now for an unforgettable stay!
What this place offers
- Fitness facilities
- Gift shops or newsstand
- Snorkeling nearby
- Scuba diving nearby
- Free breakfast
- Health club
- Multilingual staff
- Free use of nearby fitness center
- Porter/bellhop
- On private beach
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 84 guests who stayed here.
- Cleanliness9.4
- Service10.0
- Location9.9
- Rooms9.4
- Amenities8.9
- Value9.4
- Food & drink8.4
Guests mention
Amable personalLugar bonito
Maria JoseTodo excelente ! El personal súper amable
GustavoAll great!
MartinTodo increíble
Verified travelerTodo excelente, el lugar es muy bonito y el servicio fue espectacular
FEDERICO DE JESUSIncreíble todo, a pesar del sargazo, tienen un tractor que lo está limpiando durante todo el día y no se siente que tenga sargazo, la playa está increíble, las instalaciones increíbles y la atención también.
ErinLovely property. Staff went above and beyond to make it a memorable stay. Resort is quiet and secluded. Food was amazing.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Carretera Federal Cancún - Tulum, Playa del Carmen, Mexico
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Masks are available to guests
Pets. Pets cannot be left unattended
Guest type. Essential workers only - NO
Accessibility. No elevators
Pets. Pet max weight (per pet) in kg is 11
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
Pets. Pets allowed
General. Temperature checks are available to guests
General. Property is cleaned with disinfectant
Guest type. LGBTQ friendly
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Check-in & Check-out. Contactless check-in is available
Pets. Pet max weight (per pet) in lb is 25
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
Pets. Maximum number of pets per room 1
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Chablé Maroma
What time is check-in and check-out at Chablé Maroma?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Chablé Maroma allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Chablé Maroma?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Chablé Maroma have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Chablé Maroma?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Chablé Maroma have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Chablé Maroma have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Chablé Maroma?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Chablé Maroma?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Chablé Maroma?
Carretera Federal Cancún - Tulum, Playa del Carmen.
Other places we book in Playa del Carmen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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