Places to stayPlaya del Carmen
Playa Palms Beach Hotel
Hotel, 4-starAvenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen, MexicoShow on map
Very good
Guests rate it highest for location, service and rooms.
8.5655Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Avenida 1era Bis entre Calle 12 y 14 Nte.
Luxurious Amenities
The Playa Palms Beach Hotel offers a luxurious experience with its outdoor pool, private beach area, and stunning views of the sea. The hotel is conveniently located near the vibrant 5th Avenue, providing easy access to cafeterias, shops, and nightclubs.
Comfortable Accommodations
All units at the hotel are air-conditioned and feature a seating and/or dining area, along with a flat-screen TV. Some units even come with a kitchen equipped with a toaster. Guests can relax on their balcony or hammocks while enjoying partial sea or garden views.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Family rooms
- Garden
- Laundry
- Airport shuttle
Rooms
8.5
Very good
Rated 8.5 out of 10 by 655 guests who stayed here.
- Cleanliness8.1
- Service9.1
- Location9.2
- Rooms8.6
- Amenities8.1
- Value8.6
- Food & drink7.6
Guests mention
Great serviceGood locationSpacious rooms
CorinneUnited StatesA great stay
Loved the hammock right outside the sliding door. The beds were comfortable. Walking distance to the main walking area with restaurants with a longer walk to the Cozumel ferry but very doable.
DarwinColombiaExcelente
Limpio y habitaciones amplias
6 cuadras de la plaza
GiorgiaItalyPersonale gentile e disponibile! L’hotel è piccolo ma piuttosto accogliente. Attaccato alla via principale dei locali e dei negozi; nonostante questo, si trova in una posizione tale che non si sentono rumori da fuori ed…
VitaUnited KingdomPoor maintenance, poor service, excellent raccoon management
Hammock and nothing else
The door didn’t lock, so naturally the solution was to move me to a worse room.
The new room came with filthy, stained curtains, a fridge that sounded like a tractor on a quiet harvest day, and…
AzucenaMexicoAgradable , relajada y satisfactoria estancia !!!
La habitacion tenia todo para pasar una estancia agradable en todas las areas , la recamara muy comoda y amplia , la cocina con todo lo necesario para ir en familia y super limpio todo el lugar!!
Que no tiene…
GomezUnited StatesA pleasant oasis right on the beach and just blocks away from vibrant nightlife. A perfect combination of tranquility an
The property is situated on the beach and the particular unit seemed far enough away from the nearby nightlife so that you could hear the waves and surf at night. There are neighboring restaurants and fishing boats where…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Avenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen, Mexico
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Playa Palms Beach Hotel
What time is check-in and check-out at Playa Palms Beach Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Playa Palms Beach Hotel allow pets?
No — the property states that pets are not allowed.
Does Playa Palms Beach Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Playa Palms Beach Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Playa Palms Beach Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Playa Palms Beach Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Playa Palms Beach Hotel?
Avenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen.
Other places we book in Playa del Carmen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Holiday Inn Express & Suites - Playa del Carmen by IHG9.6 · 1621 reviews
Secrets Maroma Beach Riviera Cancun - Adults only9.6 · 1052 reviews
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only9.6 · 548 reviews
Grand Velas Riviera Maya - All Inclusive9.6 · 478 reviews
Banyan Tree Mayakoba9.6 · 431 reviewsJOIA Paraiso by Iberostar - Adults Only All Inclusive ResortThe Riviera Maya EDITION at KanaiCasarte Boutique HotelPlayacar Palace - All InclusiveRosewood MayakobaMaroma, A Belmond Hotel, Riviera MayaHotel Xcaret Arte - All Parks All Fun Inclusive - Adults OnlyEtéreo, Auberge CollectionHotel LunaSolCasa Gem B&BLa Casa de la Playa by Xcaret- All Inclusive Adults OnlyLa Hacienda Hotel, at XcaretIPANA Luxury Apartments by Vacaciones.YeahQuinta Margarita - Boho Chic HotelThe St. Regis Kanai Resort, Riviera MayaDepartamentos K&BHotel Casa ColibriEl Taj Oceanfront and Beachside Condo HotelHotel Xcaret Mexico All Parks All Fun InclusiveRiviera Maya SuitesHM Playa del CarmenThe Fives Downtown Hotel & Residences, Curio Collection by HiltonTerasu Riviera Maya Hotel & Spa, en XcaretThe Beachfront by The Fives Hotels - A la Carte All Inclusive Adults OnlyRiu Palace Mexico - Adults Only - All Inclusive