Onsen Ryokan Mitake
Ryokan, 3-star937 Sengokuhara, Hakone, Kanagawa, 250-0631, Hakone, JapanShow on map
Top rated
Guests rate it highest for cleanliness, service and location.
9.026Reviews- Check-in from 3:00 PMCheck-out by 10:00 AM.
- Superb locationGuests rate the location 9.0 out of 10, at 937 Sengokuhara, Hakone, Kanagawa, 250-0631.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Onsite Amenities Indulge in onsite massages and enjoy the serene garden views for a truly pampering stay at Onsen Ryokan Mitake.
Convenient Features Benefit from complimentary WiFi, a common area with a television, and a vending machine for added convenience during your stay.
Comfortable Guest Accommodations Relax in one of the 15 well-equipped guestrooms with modern amenities like flat-screen TVs, free WiFi, and comfortable beds, ensuring a cozy retreat at the heart of Hakone.
Discover the perfect blend of relaxation and convenience at Onsen Ryokan Mitake - book your stay now and experience the charm of Hakone firsthand!
What this place offers
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Front desk (limited hours)
- Meeting rooms
- Parking (limited spaces)
- Free self parking
- Games
- Water dispenser
- LED light bulbs
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 26 guests who stayed here.
- Cleanliness9.0
- Service9.0
- Location9.0
- Rooms9.0
- Amenities9.0
- Value9.0
- Food & drink9.0
Guests mention
Excellent Onsen facilitiesDelicious breakfast
TomThe private onsens were nice. I didnt realize you had to book the dinner and breakfast in advance.
AustinThis was our best stay in all of Japan. A truly authentic experience with an amazing lobby, beautiful rooms, fantastic staff, super clean, and a fully-stocked lobby and game room, so you will never be bored! I would…
???久しぶりの家族旅行で利用させていただきました。温泉がとても良くて大浴場、貸切露天風呂とも入らせていただきました！朝食もとても美味しくてよかったです。看板猫ちゃんにも会う事ができてまた箱根に行く際は利用させていただきます！
MichaelNice place to stay.
AmandaLoved having the boardgames available and checking out a kimono during the stay was a lot of fun! The traditional breakfast was way beyond expectations.
SleimanThis place is not comfortable. The Onsen was really small. The common areas had a strong odor of cat urine. The staff we interacted most was inpatient, not willing to explain things or answering questions.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
937 Sengokuhara, Hakone, Kanagawa, 250-0631, Hakone, Japan
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 09:00 PM
Check-out by 10:00 AM
No children
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No pets
The front desk is open daily from 7 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Breakfast is not included in the breakfast rates for children ages 0-5. Breakfast for children ages 0-5 is available only by reservation and must be requested in advance of arrival.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
General. Guests are provided with free hand sanitizer
General. Cashless transactions are available
Accessibility. No elevators
Covid. Property does not offer onsite COVID-19 testing
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
Payment. Cash deposit required
General. Professional property host/manager
General. Unicode Support false
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Health & Safety. Property does not require health documentation at check-in
General. Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Set meals are served in guestrooms only (no menus or public dining). Cashless payment methods are available for all transactions. Guests with tattoos are not able to use the onsite public bathing facilities. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Onsen Ryokan Mitake
What time is check-in and check-out at Onsen Ryokan Mitake?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Onsen Ryokan Mitake allow pets?
No — the property states that pets are not allowed.
Is there parking at Onsen Ryokan Mitake?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Onsen Ryokan Mitake?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Onsen Ryokan Mitake have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Onsen Ryokan Mitake?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Onsen Ryokan Mitake have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Onsen Ryokan Mitake?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Onsen Ryokan Mitake?
937 Sengokuhara, Hakone, Kanagawa, 250-0631, Hakone.
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