Places to stayPlaya del Carmen
Hotel, 3-starCarr. Federal Cancun - Playa del Carmen, Playa del Carmen, MexicoShow on map
8.2 · Very good57 reviews
Enjoy Recreation and Relaxation: Make the most of your stay at Mayan Water Hotel by indulging in the water park, spa tub, and fitness center. Unwind and have fun with these fantastic amenities.
Delightful Dining and Entertainment Choices: Treat yourself to a delicious meal at the on-site restaurant or grab some snacks at the café. After a long day, sip on a refreshing drink at the bar/lounge. Entertainment options like the arcade/game room ensure a lively experience.
Comfortable Accommodations and Excellent Location: Rest easy in one of the 12 well-appointed rooms with modern amenities. Stay connected with complimentary Wi-Fi and enjoy entertainment on the Smart TV. With nearby beaches and attractions, your vacation at Mayan Water Hotel promises to be unforgettable.
Book your stay now and experience the perfect blend of relaxation and excitement at Mayan Water Hotel!
8.2
Rated 8.2 out of 10 by 57 guests who stayed here.
The property is amazing… but that’s a wakeboard place so you could improve the conditions for wakeboarding. The equipment is horrible, horrible it’s not even usable, you should buy new equipment and open the beginner…
Excelente
Very nice 👍
De verdad que bonito lugar, desde que llegamos la atención fue muy buena, la gente muy servicial y amable, las instalaciones están muy padres, todo muy limpio, la verdad la pasamos muy bien, pidan el burrito esta…
Mi estancia en Mayan Water Complex fue inmejorable. Desde el primer momento, la atención del personal fue cálida, profesional y siempre dispuesta a ayudar en todo lo necesario. Se nota el amor y la dedicación con la que…
Es un excelente lugar, es muy tranquilo el servicio es muy bueno, la comida esta muy buena y está cerca de Playa del Carmen.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Carr. Federal Cancun - Playa del Carmen, Playa del Carmen, Mexico
Guests rate the location 8.4 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 09:30 PM
Check-out by 12:00 PM
No children
Pets allowed on request; charges may apply
The front desk is open daily from 9:00 AM - 9:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. The front desk is staffed during limited hours.
Pets. Service animals are exempt from fees/restrictions
Pets. Pet max weight (per pet) in kg is 17
Children and extra beds. No rollaway/extra beds available
Pets. Pets cannot be left unattended
Accessibility. No elevators
Pets. Pets allowed
Pets. Pet max weight (per pet) in lb is 37
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Maximum number of pets per room 1
Pets. Only dogs are allowed
Pets. Service animals are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Carr. Federal Cancun - Playa del Carmen, Playa del Carmen.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.