Kitanokaze Saryou
Ryokan, 3-star939-29 Sengokuhara, Hakone, Kanagawa, 250-0631, Hakone, JapanShow on map
8.8 · Fabulous17 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.1 out of 10, at 939-29 Sengokuhara, Hakone, Kanagawa, 250-0631.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa and Dining Options Indulge in onsite massages, body treatments, and exquisite dining at the restaurant or through room service. Start your day with a complimentary full breakfast and relax in one of the individually decorated guestrooms featuring private spa tubs.
Convenient Amenities and Services Enjoy complimentary wireless internet, newspapers in the lobby, and free self-parking. The 24-hour front desk, library, and daily housekeeping enhance your stay. Stay connected with flat-screen TVs, safes, and desks in each room.
Prime Location near Hakone Attractions Explore nearby landmarks like Ōwakudani and Hakone Open Air Museum, just a short drive away. Discover the beauty of Sengokuhara Onsen and Hakone Venetian Glass Museum for an unforgettable Hakone experience at Kitanokaze Saryou.
Book your stay at Kitanokaze Saryou for an unforgettable Hakone getaway.
What this place offers
- Gift shops or newsstand
- Library
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Free self parking
- Free full breakfast
- Free breakfast (local cuisine)
- Kaiseki meal
- Genkan (entryway)
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 17 guests who stayed here.
- Cleanliness7.5
- Service8.3
- Location8.1
- Rooms7.8
- Amenities7.2
- Value6.9
- Food & drink7.3
Guests mention
Clean roomsFriendly staffGreat locationComfortable bedsAmazing room
CindyThe room was amazing! Our family thoroughly enjoyed our experience here! Wish we would’ve booked for 2 nights. One night was not enough! Would recommend this ryokan!
Shinichiroシーツ、作務衣の匂いが気になった。
露天風呂の掃除など、あまり行き届いてないように感じた。
料理が微妙。
Verified travelerすべてに満足しました。
Verified travelerコロナ時代にいいですね
コロナ渦で温泉露天風呂付き客室&個室食事の旅を続けていますがここは合格でした。gotoがなくなって一斉に宿がとれるようになって行ってみました。よかった点→部屋の露天風呂が広い。源泉掛け流しのお湯が素晴らしい。個室で食事。普通だった点→色々食べ歩いている中高年の感想ですが 食事は普通でした。食材の殆どが北海道のものを使うため何かと無理があるかも。
Verified travelerサービスとお風呂は良かった
サービスは良かったが、お食事が値段に見合わない平凡なメニューで、味が濃すぎた。
アメニティもビジネスホテルレベルでがっかり、値段的には海外高級ホテル並みにブランドアメニティにして欲しい。
温泉でお風呂にたくさん入るのでボディローションなども用意して欲しい
Verified traveler凝った空間演出を愉しむ
3部屋から成る広々とした空間、目の前の水面、そしてその水の下に隠されているあっと驚く露天風呂！ 室内の風呂も4人が同時に足を伸ばして入れるほど、さらには泳げそうな貸し切り風呂も利用できました。モダンで凝った空間構成にシンプルだが豪華な設備がさりげなく配され、優雅な時間を堪能しました。チェックアウト時間を間違えて11時に出発してしまったのが悔やまれるほどです（笑）。
食事も部屋…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated November 2025.
Where you’ll be
939-29 Sengokuhara, Hakone, Kanagawa, 250-0631, Hakone, Japan
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 11:00 AM
No children
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No pets
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Guests must be at least 20 years to stay in a smoking room.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
Guest type. Essential workers only - NO
Accessibility. No elevators
Children and extra beds. Children not allowed
General. Professional property host/manager
General. Unicode Support false
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger are not permitted at this property. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Contactless check-out is available. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kitanokaze Saryou
What time is check-in and check-out at Kitanokaze Saryou?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kitanokaze Saryou allow pets?
No — the property states that pets are not allowed.
Is there parking at Kitanokaze Saryou?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Kitanokaze Saryou?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Kitanokaze Saryou have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Kitanokaze Saryou have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Kitanokaze Saryou?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Kitanokaze Saryou?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kitanokaze Saryou?
939-29 Sengokuhara, Hakone, Kanagawa, 250-0631, Hakone.
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