Very good
Guests rate it highest for service, amenities and location.
8.5890Reviews- Check-in from 3:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Ashinoyu 8.
- Free parkingThe property states parking on site is free for guests.
Luxurious Hot-Spring Retreat in Hakone
Sulfur Hot Spring Baths: Immerse yourself in the healing waters of the hotel's own sulfur hot spring source, perfect for relaxation and rejuvenation.
Traditional Japanese Accommodation: Experience the charm of Japanese-style rooms with tatami floors and futon beds, offering a glimpse into the rich cultural heritage of the region.
Convenient Location and Activities: Explore nearby attractions like Owakudani Volcanic Valley and Onshi Hakone Park, or unwind with on-site amenities such as table tennis and karaoke.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Garden
Rooms
8.5
Very good
Rated 8.5 out of 10 by 890 guests who stayed here.
- Cleanliness6.5
- Service10.0
- Location9.0
- Rooms7.0
- Amenities10.0
- Value7.5
- Food & drink9.0
Guests mention
Excellent multiple onsens (outdoor and shotokan)Very friendly, attentive staffHigh-quality meals; authentic Japanese diningHistoric, charming ryokan atmosphereComfortable mattresses and beautiful suitesYukata experience; garden with local snacks/beers
BrettAustraliaUnique experience, amazing food - lacking in aspects
Old, traditional, quiet - near Lake Ashi
The meals were AMAZING - make sure you take the half-board option.
We arrived and hour before check-in and were allowed to put our bags in the room but we're rushed out before we…
EwaPolandPlace with a soul, very nice and helpful staff, great breakfast and dinner!
MarcinPolandWypoczynek Hakone
Blisko do Hakone, przemiła obsługa i bardzo pomocna. Miejsce pełne historii a nawet jest kont sportowy.
Brak fotela do masażu. Co do łaźni japońskiej jest dość specyficzna, trochę jak u nas w Kotlinie Kłodzkiej,…
yuzuJapan少し残念だった
部屋は良いと思った
卓球があるのも楽しかった
部屋の窓が鳥のふんで汚れていて、目の前には糞がたくさんあって、不潔だと思った
EleonoraItalyHakone - Soggiorno
La struttura si trova a circa 45 minuti di bus dal centro di Hakone, quindi non è particolarmente comoda da raggiungere. Tuttavia, i bus e i servizi di trasporto pubblico della zona funzionano perfettamente, quindi gli…
ElodieCHNotre première expérience dans un ryoken, et nous n’avons pas été déçu. Le personne était aux petits soins, le reparle s
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Ashinoyu 8, Hakone, Japan
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 05:30 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Guests who wish to eat dinner at the property need to make a reservation in advance or book a dinner-inclusive rate. Dinner meals cannot be ordered after check-in. Please note there are no restaurants in the area. Instant noodles are available for purchase at the on-site shop. Guests traveling to the property by bus are advised to catch the bus bound for Hakonecho, from Odawara Station or Hakone-Yumoto Station, and get off at the Ashinoyu bus stop. The property does not serve meals to children for 0-2 years old.Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kinokuniya Ryokan
What time is check-in and check-out at Kinokuniya Ryokan?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kinokuniya Ryokan allow pets?
No — the property states that pets are not allowed.
Is there parking at Kinokuniya Ryokan?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Kinokuniya Ryokan have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Kinokuniya Ryokan?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Kinokuniya Ryokan?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Kinokuniya Ryokan?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kinokuniya Ryokan?
Ashinoyu 8, Hakone.
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