Exceptional
One of our highest-scored stays, according to its guests.
9.552Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.5 out of 10, at 1251-16 Sengokuhara,.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Experience the epitome of luxury at KANAYA RESORT HAKONE, nestled in the scenic Hakone region. With free private parking, a garden, and a bar, our hotel offers a serene retreat for travelers.
Modern Amenities Each guest room is thoughtfully designed with a kettle, air conditioning, and a flat-screen TV, ensuring a comfortable stay for all visitors.
Delicious Dining Options Indulge in an Asian breakfast at our hotel and savor delectable meals at the on-site restaurant. With room service and a 24-hour front desk, we cater to all your culinary needs.
Book your stay at KANAYA RESORT HAKONE now to enjoy a lavish getaway in Hakone!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Garden
Rooms
9.5
Exceptional
Rated 9.5 out of 10 by 52 guests who stayed here.
- Cleanliness9.0
- Service9.4
- Location9.5
- Rooms9.9
- Amenities8.9
- Value9.9
- Food & drink9.5
Guests mention
Beautiful environmentFriendly staffExceptional foodGreat room qualityPrivate onsen
HirokoJapanPerfect
NaderEgyptVery quiet, well decorated and well appointed. Staff was incredibly nice and professional.
Lack of on site laundry options (none at all), lack of shuttle from main train station. Shuttle only to closest train station 10m…
ArtemSerbiaPerfect place to stay in Hakone
Luxurious but friendly, a place with unexpected history.
The room was spacious, the view from our onsen very calming and beautiful.
The staff is trying very hard to provide the best service possible. The food is…
FranciscoMexicoBuena estancias pero esperaba mas.
Tomamos la opción del desayuno japones y nos gustó, aunque no son sabores a los que estemos acostumbrados para desayunar.
El personal no habla muy buen ingles. No hay mucho que hacer en el hotel.
La cena fabulosa.
GailUnited StatesRelaxing with great service
ElleUnited StatesBreakfast was good overall. I once asked for to fried eggs in my room because I had to leave early for a day trip, but they only offered a lunch sandwich which was not very good but eating downstairs. Breakfast was…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
1251-16 Sengokuhara,, Hakone, Japan
Guests rate the location 9.5 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about KANAYA RESORT HAKONE
What time is check-in and check-out at KANAYA RESORT HAKONE?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does KANAYA RESORT HAKONE allow pets?
No — the property states that pets are not allowed.
Is there parking at KANAYA RESORT HAKONE?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does KANAYA RESORT HAKONE have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at KANAYA RESORT HAKONE?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book KANAYA RESORT HAKONE?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is KANAYA RESORT HAKONE?
1251-16 Sengokuhara,, Hakone.
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