Places to stayPlaya del Carmen
Ipana by Casago
Apartment, 3-starCalle 38 Nte. Gonzalo Guerrero, Playa del Carmen, MexicoShow on map
8.0 · Very good4 reviews
- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at Calle 38 Nte. Gonzalo Guerrero.
Rooftop Terrace with Stunning Views Swim-up Bar and Pool Express Check-in and Check-out Unwind in your air-conditioned apartment featuring a Smart TV and private balcony. Enjoy complimentary Wi-Fi and cable programming. Take advantage of amenities like concierge services, 24-hour front desk, and easy access to nearby attractions. Book now to experience the heart of Playa del Carmen at this convenient apartment, minutes away from pristine beaches and vibrant shopping districts.
What this place offers
- Express check-out
- Free WiFi
- 24-hour front desk
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Elevator
- Snorkeling nearby
- Express check-out
- Smoke-free property
Rooms
8.0
Very good
Rated 8.0 out of 10 by 4 guests who stayed here.
- Cleanliness7.8
- Service8.3
- Location8.3
- Rooms8.3
- Amenities8.3
- Value7.8
- Food & drink7.8
Guests mention
Convenient locationExtraordinary rooftop pools
JoseLa habitación estaba limpia, muy cómoda. Muy bien ubicado, lo único es que el agua caliente no dura mucho, es decir calienta al inicio y se va enfriando. Nos gusto que estaba cerca del supermercado, farmacia y…
JorgeEvery thing we needed was close and convenient and safe.
JonathanTout était parfait, les piscines sur le toit son extraordinaires, bon emplacement, lit confortable, appartement propre. Je recommande vivement.
AlexandreGreat vacation, easy service close from everything
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 38 Nte. Gonzalo Guerrero, Playa del Carmen, Mexico
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until anytime
Check-out by 12:00 PM
Children welcome
Show more
No pets
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive lockbox information.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Smoking. No smoking
Check-in & Check-out. Contactless check-out is available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Property is cleaned with disinfectant
Children and extra bed policy. Children welcome
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. No pets or service animals
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ipana by Casago
What time is check-in and check-out at Ipana by Casago?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ipana by Casago allow pets?
No — the property states that pets are not allowed.
Does Ipana by Casago have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Ipana by Casago have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Ipana by Casago?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Ipana by Casago?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ipana by Casago?
Calle 38 Nte. Gonzalo Guerrero, Playa del Carmen.
Other places we book in Playa del Carmen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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