Top rated
Guests rate it highest for service, location and rooms.
9.1845Reviews- Check-in from 5:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Yumoto 642-1.
- Free parkingThe property states parking on site is free for guests.
Conveniently Located Luxury Hotel in Hakone Yumoto Onsen District
Luxurious Accommodations Indulge in comfort with well-equipped rooms featuring modern amenities like a kettle, private bathroom with bidet, free toiletries, and a hairdryer. Enjoy air conditioning, a safety deposit box, and a flat-screen TV for a relaxing stay.
Exceptional Services Experience top-notch hospitality with a 24-hour front desk and convenient luggage storage facilities. The non-smoking property ensures a pleasant environment for all guests. Just 600 meters from Hakone-Yumoto Station, travel convenience is at your doorstep.
Explore Nearby Attractions Discover Hakone's charm with attractions like the Hakone Open-Air Museum just a short distance away. Conveniently situated near key landmarks, including Tsurugaoka Hachimangu Shrine and Shuzen-ji Temple, Hotel Zagakukan offers the perfect base for your Hakone adventure.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Lift / Elevator
- Luggage storage
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 845 guests who stayed here.
- Cleanliness8.3
- Service9.8
- Location9.3
- Rooms9.3
- Amenities9.3
- Value8.3
- Food & drink8.8
Guests mention
Beautiful locationExceptional service
JennyAustraliaWhile the place was very clean and modern we wouldn’t stay due to no windows or natural lighting and the darkness of the
The private onsen was nice but felt prison like as you couldn’t see the beautiful scenery as walls were so high
No windows was a definite no go for us as it felt very claustrophobic
Place is so dark and feels like a…
AlexandraPortugalMedianamente agradável
Quarto era muito bom
As zonas comuns são minimas. O pequeno almoço é servido com pão congelado que os hóspedes têm de aquecer num forno e com talheres descartáveis e copos de papel. Parecia campismo por um preço…
ちぇJapan客室露天風呂付きが絶対おすすめです。
プライベート貸切露天風呂な感じで
好きな時に好きなだけお風呂を堪能できて
すごく良かったです。
お部屋はラグジュアリー感が半端ないw
スタッフの方々も皆親切な対応で
また次に湯本に行った際も
坐楽閑が良いなぁって
思いました。
お風呂まで行く階段に蚊が多かった所。
出来たら電子レンジも置いて頂けると有難い。
アメニティーは充実していましたが
シャンプーやコンディショナー、ボディ…
LoicFranceAgréable séjour!
L'emplacement était top. Le Onsen aussi. le logement était jolie et grand. Nous avons passés un bon séjour.
LeonardoItalyRelax nel cuore di Hakone
Camera in stile giapponese con futon e onsen. Molto spaziosa, moderna e con tutte le amenities necessarie per passare un bel soggiorno. Vicino ad un bar molto buono sia per colazione che per pranzo/cena.
Mancanza di una…
CaroleCHTrès beau hôtel à recommander
Très bel hôtel, chambre spacieuse, très grand lit,
Aucune prises électriques avec la terre à part le wc….
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Yumoto 642-1, Hakone, Japan
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 5:00 PM until 11:30 PM
Check-out by 1:00 PM
No children
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Zagakukan
What time is check-in and check-out at Hotel Zagakukan?
Check-in is from 5:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Zagakukan allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Zagakukan?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Zagakukan have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Zagakukan?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 5:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Zagakukan?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Zagakukan?
Yumoto 642-1, Hakone.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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