Places to stayPlaya del Carmen
Hotel Ambra
Hotel, 3-starAvenida 41 Sur, Esquina Calle 38, Playa del Carmen, MexicoShow on map
Fabulous
Guests rate it highest for location, service and food.
8.7264Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Avenida 41 Sur, Esquina Calle 38.
Luxurious Stay in Playa del Carmen
Outdoor Paradise: Dive into relaxation with our outdoor swimming pool, lush garden, and inviting terrace.
Comfortable Accommodation: Enjoy modern amenities in our rooms, including a flat-screen TV, kitchenette, and air conditioning for a comfortable stay.
Convenient Location: Explore Playa del Carmen easily with the beach and maritime terminal just a short distance away.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Terrace
- Garden
- Lift / Elevator
- Luggage storage
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 264 guests who stayed here.
- Cleanliness7.8
- Service9.3
- Location9.3
- Rooms8.3
- Amenities8.3
- Value8.8
- Food & drink8.8
Guests mention
Good locationFriendly serviceComfortable rooms
FranciscoUYComodidad
Se ofrecia con kitchinet y no contaba con utensillos
RocíoSpainLa cama bastante cómoda
Las instalaciones bastante viejas y el año horrible
EliasMexicomala recepción
no me quedé porque me sentí amenazado por el personal de recepción
DavidMexicoMe cancelaron la reservación el día que estaba llegando al hotel.
MiguelUnited StatesDid not stay due to no electricity at hotel.
Arrived to find the hotel had no power. Could not stay. I asked to cancel and the desk staff said they would not charge me for cancelling. I requested a refund through Booking.com, but neither the hotel nor Booking…
Rosa EugeniaMexicoNo servía el seguro de mi puerta y en el baño donde se ponen el shampoo y jabón tenía moho negro dando mal aspecto, se veía sucio
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, Mexico
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Ambra
What time is check-in and check-out at Hotel Ambra?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Ambra allow pets?
No — the property states that pets are not allowed.
Does Hotel Ambra have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Ambra have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Ambra?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Ambra?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Ambra?
Avenida 41 Sur, Esquina Calle 38, Playa del Carmen.
Other places we book in Playa del Carmen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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