Top rated
Guests rate it highest for service, cleanliness and amenities.
9.13,101Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Ninotaira 1297.
- Free parkingThe property states parking on site is free for guests.
Luxurious Japanese-Style Retreat
Breathtaking Views and Relaxing Baths Indulge in traditional Japanese accommodations with tatami flooring and soak in the rejuvenating open-air hot springs bath made with Shigaraki pottery. Enjoy stunning views of Tonomine, Myojogatake, and Mount Asama while unwinding in this serene setting.
Exceptional Amenities and Dining Options Experience ultimate comfort with air conditioning, a flat-screen TV, and complimentary bath amenities in every room. Treat yourself to a fusion of Japanese and Western cuisine at the on-site restaurant, and unwind with a drink at the bar or lounge. Don't miss the delicious breakfast buffet offered daily.
Convenient Location and Additional Services Explore the nearby attractions with ease, thanks to the hotel's proximity to bus stops and shuttle services. Take advantage of the spa lounge, sauna, shared lounge, and gardens on-site. With free WiFi and a 24-hour front desk, your every need is catered to at Hakone Kowakien Tenyu.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Heating
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 3,101 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location8.8
- Rooms9.3
- Amenities9.3
- Value8.3
- Food & drink8.8
Guests mention
Outstanding serviceImpressive onsen facilitiesComfortable roomsBeautiful location
EdgaramellADEl onsen fue una experiencia increíble, además el paseo por el jardín fue impresionante.
Nada
GalamIsraelסהכ היה מקסים היה מהנה ממש וחוויה מיוחדת צוות מקסים!
המקום היה מצוין, נקי, מסודר, יפייפה, כולם היו נעימים וסבלניים וזמינים מאוד
היה קושי מבחינת ההגעה למקומות או למלון והיינו חייבים לקחת מוניות. בנוסף לא קיבלנו מספיק הסבר על מה נהוג ואיך מבחינת הגעה לארוחות בלבוש מסוים…
YusukeJapan相変わらず素晴らしい
ホテル全体､スタッフさんの対応､料理､部屋など
全てにおいて前回と変わらず良かったです。
細かい箇所の清掃状況
MishalCanadaThis stay was something out of a dream! The private onsen, the amenities and the staff. You’ll never wanna leave!
Amazing views, amazing rooms and lots of amenities! The onsen was out of this world.
-
RaquelPortugalThe room was big.
The free shuffle and the attention of the staff.
The communication with some of the staff was a bit hard since they didn’t understand/speak English.
I was a little disappointed about the dinner being a…
AlexanderBrazilExperiência incrível.
O hotel fica localizado num lugar privilegiado por Deus de muita paz e natureza. O quarto é de muito gosto, amplo, muito confortável e limpo.
Não gostei muito do ofurô no quarto. Acho q destoa um pouco do alto padrão…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Ninotaira 1297, Hakone, Japan
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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When the booking includes only breakfast and you would like to add diner, please inform the property by 15:00 on that day. Contact details can be found on the booking confirmation. Please notify the property in advance if guests plan to bring children who will sleep on existing futon beds. Adult rates are applicable to children 6 years and older. Dinner is served at 17:30 for guests with a half board plan. When booking a half board plan, please contact the property directly for details regarding dinner.Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hakone Kowakien Tenyu
What time is check-in and check-out at Hakone Kowakien Tenyu?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hakone Kowakien Tenyu allow pets?
No — the property states that pets are not allowed.
Is there parking at Hakone Kowakien Tenyu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hakone Kowakien Tenyu have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hakone Kowakien Tenyu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hakone Kowakien Tenyu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hakone Kowakien Tenyu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hakone Kowakien Tenyu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hakone Kowakien Tenyu?
Ninotaira 1297, Hakone.
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