Fabulous
Guests rate it highest for service, location and cleanliness.
8.71,637Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Hakone 65.
- Free parkingThe property states parking on site is free for guests.
Lakefront Luxury
Hot Spring Baths and Culinary Delights
Indulge in the rejuvenating hot spring baths while savoring French cuisine at Il Miraggio Restaurant or Teppanyaki dishes at Yamazakura.
Nature Activities and Relaxation
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 1,637 guests who stayed here.
- Cleanliness8.6
- Service9.1
- Location9.1
- Rooms8.6
- Amenities8.6
- Value8.6
- Food & drink8.6
Guests mention
Beautiful viewsKind staff
Rosa VirginiaSpainLa habitación era muy amplia. Las vistas al lago fenomenal. Era muy cómoda. Todo perfecto
Que te cobraran las tasas por utilizar el spa, cuando no lo utilizamos. Deberían cobrar si haces uso de ello
GraceAustraliaWonderful hotel for visiting the Hokone region.
View was amazing. Room was large and comfortable. Breakfast superb. Onsen delicious.
Staff were inflexible on the check-in time. We had to wait until exactly 3pm even though the room was ready earlier and we had been…
manonFrancePeaceful and relaxing with excelent view
The peace the view and the quality off the room
A little bit far from everything but it’s still very accessible so no problem
MaaikeNLThe view, the size of the room, the onsen (although the curtains were always closed so no view)
Hospitality & service: they charged extra for everything. It was my husbands birthday and I ordered cake and flowers. But we…
WyndhamAustraliaExceeded our expectations
We had a lovely stay
We took a ride on the boat around the lake
Watch the sun set which was spectacular over the lake and my Fuji
Then we had dinner in the restaurant
Nothing
MarikoJapan心落ち着く滞在
⚪︎レイクビューのお部屋がとても良かった（景色）
⚪︎お部屋の広さは十二分
⚪︎お食事の美味しさ
⚪︎海賊船乗り場へのアクセス
⚪︎階段周りの蜘蛛の巣の多さ
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Hakone 65, Hakone, Japan
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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An advance reservation is required for Yamazakura teppanyaki restaurant. The hot spring public baths are open from 06:00 to 10:30 and from 14:00 to 24:00. Dinner for guests with dinner-included plans will be served at 18:00 and the guests will be served French meals.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hakone Hotel
What time is check-in and check-out at Hakone Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hakone Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Hakone Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hakone Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hakone Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hakone Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hakone Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hakone Hotel?
Hakone 65, Hakone.
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