8.0 · Very good6 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Luxurious Accommodations
From air-conditioned rooms to private bathrooms, enjoy a comfortable stay with all modern amenities at Hakone Hisui.
Relaxation at Your Fingertips
Unwind in the sauna, hot spring bath, or spa facilities provided by the ryokan. The garden and open-air bath offer serene spots for relaxation.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Terrace
Rooms
8.0
Very good
Rated 8.0 out of 10 by 6 guests who stayed here.
yasuyukiJapanとてもすばらしい旅でした
孫と一緒でしたけどとても親切に対応頂いた
特にない
yasuyukiJapan楽しかった
孫連れだったがとても親切に対応していただいた
食事もとても美味しく柔軟な対応して頂いた
特に見当たらない
KanekoLA施設や環境、スタッフは良い。
温泉が良かった。
両親が年配なので内風呂がある部屋を選んだ。内風呂も温泉で、両親が喜んでくれたので選んで良かったと思った。
翌朝の陽射しを浴びた山々を眺めながらの贅沢な朝風呂がとても良かった。
マッサージチェアも高性能で気持ちが良かった。
アメニティも充実。
食堂、レストランのスタッフの対応が笑顔で、優しく丁寧で快適だった。食事も創意工夫があり美味しかった。
部屋備え付けのネス…
ValHKIt’s a nice, spacious and clean
the room and the bathroom was spacious
The price is on the high side but lacking uniqueness that distinguish itself from other hotels within the Hakone area
SUnited StatesVery good
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Sengokubara 837, Hakone, Japan
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 08:00 PM
Check-out by 11:00 AM
No children
Show more
No pets
Non-smoking rooms available
Front desk staff will greet guests on arrival at the property. Guests with food allergies should contact this property in advance. Requests for dietary accommodations are not accepted on site.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
General. Masks are available to guests
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
General. Unicode Support true
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hakone Hisui
What time is check-in and check-out at Hakone Hisui?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hakone Hisui allow pets?
No — the property states that pets are not allowed.
Is there parking at Hakone Hisui?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hakone Hisui have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hakone Hisui have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hakone Hisui?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hakone Hisui?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hakone Hisui?
Sengokubara 837, Hakone.
Other places we book in Hakone
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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