Hakone Hisui
Hotel, 4-star837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone, Kanagawa-ken, 250-0631, Hakone, JapanShow on map
Top rated
Rated 9.4 out of 10 by 53 guests.
9.453Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Relaxation and Recreation: Enjoy the ultimate pampering with onsite massages, hot springs, and a sauna. Unwind with body treatments and facials, or showcase your singing skills at the karaoke lounge.
Dining and Entertainment: Indulge in delectable meals at the hotel's restaurant, ICHIYUU, or opt for room service. Choose from a variety of drinks at the bar/lounge. Start your day right with a complimentary local cuisine breakfast and take advantage of the shopping options on site.
Convenience and Comfort: Stay connected with complimentary wired and wireless internet access. With a 24-hour front desk, luggage storage, and free self-parking, we ensure a hassle-free stay. Each of the 8 guestrooms is uniquely decorated and equipped with modern amenities for your comfort.
Ready to experience luxury amidst nature? Book your stay at Hakone Hisui now!
What this place offers
- Elevator
- Shopping on site
- Free breakfast
- Safe-deposit box at front desk
- Meeting rooms
- Smoke-free property
- Free wired internet
- Free self parking
- Free breakfast (local cuisine)
- Water dispenser
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 53 guests who stayed here.
ヒロミツウエルカムドリンクは2本しか無かった。二泊したので、4本欲しいかったです。来年も泊まりたいです
Verified traveler快適な滞在
一泊の滞在でしたが4回も温泉に入ってのんびりと過ごせました。
朝食が美味しかったです。
HIDEKI食事が美味しい。
清潔感も有り、とても素敵な宿でした。
建物の作りが中庭を囲んでいて、出来れば中庭側のお部屋が良かったです。
（今回は外周側）
1番 気に入ったのが夕食、朝食共に
サービス含め大変満足のいくお料理でした。
食事に夢中で写真が上手く撮れませんでしたが載せておきます。
温泉も綺麗で良かったです。
お湯はサラッとした感じです。
Verified travelerとて落ち着ける静かな温泉宿
家族でファミリータイプのお部屋（4人部屋）に宿泊しました。
部屋も広く、部屋のお風呂も大浴場も全体的に清潔で快適でした。
4人部屋ということでしたが、リビングのソファが2人掛け＋1人用チェアだったので少し困りましたが、洗面所のイスで代用しました^^;
朝食は決められた時間にメニューの中から選ぶタイプでしたが、和食も洋食もパンケーキもどれも美味しかったです！
Verified travelerとても落ち着きます
箱根の宿泊先の一番のお気に入りです。
静かなたたずまいは勿論のこと、従業員の皆様の接客にもとても満足しています。
ここにお邪魔させていただくと、いつも時間がゆったりと流れていく感じが致します。
また、お邪魔させて頂きます。
KAORUとても良いホテルです
大満足でした。また来たいです。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone, Kanagawa-ken, 250-0631, Hakone, Japan
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 08:00 PM
Check-out by 11:00 AM
No children
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No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property. Guests with food allergies should contact this property in advance. Requests for dietary accommodations are not accepted on site.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
General. Masks are available to guests
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
General. Unicode Support true
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Cashless payment methods are available for all transactions. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hakone Hisui
What time is check-in and check-out at Hakone Hisui?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hakone Hisui allow pets?
No — the property states that pets are not allowed.
Is there parking at Hakone Hisui?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hakone Hisui?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hakone Hisui have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hakone Hisui?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hakone Hisui have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hakone Hisui?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hakone Hisui?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hakone Hisui?
837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone, Kanagawa-ken, 250-0631, Hakone.
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