Hakone Highland Hotel
Hotel, 4-starSengokuhara Shinanoki 940, Hakone, JapanShow on map
Top rated
Guests rate it highest for location, service and cleanliness.
9.0122Reviews- Check-in from 3:00 PMCheck-out by 10:00 AM.
- Fabulous locationGuests rate the location 8.9 out of 10, at Sengokuhara Shinanoki 940.
- Free parkingThe property states parking on site is free for guests.
Luxurious Hot Spring Bath Indulge in the rejuvenating experience of a white hot spring bath at Hakone Highland Hotel. Relax and unwind in this traditional Japanese amenity, perfect for soothing your mind and body after a day of exploration.
Modern Rooms with Spectacular Views Enjoy the simple yet elegant accommodation at our hotel, offering rooms that are flooded with natural light and boast stunning views of the Museum of Saint-Exupéry and The Little Prince. Each room is thoughtfully equipped with modern amenities for your comfort.
Spa, Wellness Center, and More Pamper yourself at Highland Hotel Hakone with our spa, wellness center, and massage parlour. Take advantage of our terrace and spacious garden for a tranquil retreat. With meeting facilities and free on-site parking, we ensure a seamless stay for our guests.
Experience luxury and relaxation at Hakone Highland Hotel. Book now for an unforgettable getaway.
What this place offers
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 122 guests who stayed here.
- Cleanliness7.8
- Service8.3
- Location8.9
- Rooms7.8
- Amenities7.5
- Value6.9
- Food & drink7.3
Guests mention
Great locationClean roomsNice staffSpacious rooms
SANAE家族での宿泊でしたが、温泉も広く朝食も美味しくいただきました。
ありがとうございました。
FUMINORI食事も美味しく格式を感じる良い滞在が出来た。
KEIKOスタッフの方の対応がとても良かったです。朝番の食事も五感を楽しませてくれました。とても満足しました。リニューアルオープンしたら、また利用させていただきたいです。
???とっても良いホテルです。
ElizaOtroligt överpriset för vad man får. De tog 4000 YEN per natt för en baby säng (!) som dessutom hade en himla massa år på nacken. Det var fullt av damm under möblerna. Hutlösa priser på dryck i lobbyn och ingen annan mat…
HernánUn hotel amplio con muy buena ubicación y maravillosos baños onsen. Es muy recomendable este programa entre Tokyo y Kyoto.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Where you’ll be
Sengokuhara Shinanoki 940, Hakone, Japan
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Parking. Free private parking is possible on site (reservation is not needed).
Pets. Pets are not allowed.
Internet. WiFi is available in the hotel rooms and is free of charge.
Children and extra bed policy. Children of any age are allowed. Children up to and including 2 years old stay for ¥4,000 per person per night when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. People no matter the age stay for ¥5,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hakone Highland Hotel
What time is check-in and check-out at Hakone Highland Hotel?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hakone Highland Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Hakone Highland Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hakone Highland Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hakone Highland Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hakone Highland Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hakone Highland Hotel?
Sengokuhara Shinanoki 940, Hakone.
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