Exceptional
One of our highest-scored stays, according to its guests.
9.6307Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Exceptional locationGuests rate the location 9.5 out of 10, at Yumoto 501.
- Free parkingThe property states parking on site is free for guests.
Authentic Japanese Accommodation with Indoor Hot Spring Bath Located atop a hill in Hakone, Gyokutei offers an authentic Japanese experience with tatami rooms and a relaxing indoor hot spring bath.
Traditional Kaiseki Meals and Serene Garden Indulge in traditional kaiseki meals served in the comfort of your own room. Explore the peaceful garden or unwind with a rejuvenating massage service.
Convenient Location and Nearby Attractions Just an 8-minute walk from Hakoneyumoto Train Station, Gyokutei provides easy access to Hakone's attractions like the Open-air Museum and Gora Park. Lake Ashi is also a short drive away.
Experience the tranquility of Gyokutei Ryokan - book your stay now for an unforgettable Japanese getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Heating
- Terrace
- Family rooms
- Garden
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 307 guests who stayed here.
- Cleanliness9.5
- Service10.0
- Location9.5
- Rooms9.7
- Amenities9.7
- Value9.5
- Food & drink9.0
Guests mention
Friendly staffBeautiful traditional setting
CarolinaItalyRyokan spettacolare in mezzo al verde
Ryokan tipico ad Hakone in mezzo al verde con ponticelli e laghetto di carpe koi.
Siamo stati accolti dallo staff e accompagnati nel nostro alloggio che era spaziosissimo, tutto in tatami con onsen privato e vista sul…
JuanSpainEl que vaya lo va a flipar
El mejor hotel que he estado con diferencia
Bonito a no poder más
El trato espectacular
Te preparan y sirven la cena y desayuno en tu habituación
Tiene onsen privado en tu habitación y también público, con todo tipo de…
MARIESpainUna experiencia inolvidable
Es un lugar mágico, tanto la casa como los jardines son maravillosos. El personal es increíblemente detallista y hace que la experiencia fuese un recuerdo de por vida. La casa es cómoda, grande, acogedora. La cena y el…
MaríaSpainExperiencia única: la comida, la atención, el onsen. Es algo que vale la pena peobar
No hablaban inglés
KarenUnited StatesVery nice authentic experience in the heart of town
Very authentic experience I liked the onsen and especially the staff which were very accommodating. The food was excellent!
It needs a little maintenance, particularly in the bathroom and it was difficult to figure out…
Ana CristinaPortugalOnsen
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Yumoto 501, Hakone, Japan
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the property only serves Japanese-style meals, which are mainly sea food and may includes alcohol. Special request can not be honored like Vegetarian,Vegan or any other request for religious reasons. In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Gyokutei
What time is check-in and check-out at Gyokutei?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Gyokutei allow pets?
No — the property states that pets are not allowed.
Is there parking at Gyokutei?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Gyokutei have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Gyokutei?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
How do I book Gyokutei?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Gyokutei?
Yumoto 501, Hakone.
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