Places to stayPlaya del Carmen
Claro de Luna
Aparthotel, 4-starCalle 12 Nte Ejidal, Playa del Carmen, MexicoShow on map
Top rated
Guests rate it highest for service, location and amenities.
9.299Reviews- Check-in from 3:00 PMCheck-out by 10:30 AM.
- Superb locationGuests rate the location 9.4 out of 10, at Calle 12 Nte Ejidal.
- Free parkingThe property states parking on site is free for guests.
Sustainable Paradise near Playa del Carmen Beach
Private Pool and Family-Friendly Amenities Claro de Luna offers a serene oasis with a private pool and family rooms. The property also features a garden, barbecue facilities, and a picnic area for guests to enjoy quality time together.
Comfortable Units with Modern Features Guests can expect a comfortable stay in units with private entrances, desks, wardrobes, and modern amenities like flat-screen TVs and fully equipped kitchens. The private bathrooms are equipped with walk-in showers and hair dryers for added convenience.
Convenient Location and Child-Friendly Services Located near popular attractions, including Playacar Beach and ADO International Bus Station, Claro de Luna also caters to families with a kids pool. Additionally, the property offers free WiFi, free private parking, and a paid airport shuttle service for a hassle-free stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Garden
- BBQ facilities
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 99 guests who stayed here.
- Cleanliness8.4
- Service9.8
- Location9.4
- Rooms8.8
- Amenities9.4
- Value9.3
- Food & drink8.9
Guests mention
Kind hostGreat locationSpacious and clean roomsGood amenities
maevaFranceSébastien est un hôte très accueillant
Chambre avec sa cuisine équipée, frigo , assez grande. Piscine chaude .
Les rideaux pas assez occultants
SandraFranceStudio confortable, pratique avec l'espace cuisine.
Stationnement pour la voiture devant la maison. 15/20 minutes du centre.
Espace piscine agréable.
Sébastien est accueillant et donne de bons conseils.
Rien
MaciejAustriaJak by co to wrócimy tutaj!!
Personel super
Kafelki w basenie mnie “zaatakowały” ale to była trochę moja wina… 😆
MichelFranceTrès en deçà des avis précédents
le propriétaire qui est de bons conseils et sympathique.
Le logement est modeste, ce qui n'est pas un problème en soi, mais il manque d'entretien, notamment dans les espaces tels que la salle de bains et la cuisine.…
ChiragkumarCanadaGood
Sebastian very help full
Cockroach, lizard which was out of control low water pressure, and unfortunately electricity outage on check out day
DenysGermanyХороший, вежливый и добрый хозяин Себастьян. Адекватная цена. Необходимый минимум в номере присутствует. Тараканов нет и всякой живности тоже.
Местами есть грибок в ванной.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Calle 12 Nte Ejidal, Playa del Carmen, Mexico
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 10:30 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Claro de Luna
What time is check-in and check-out at Claro de Luna?
Check-in is from 3:00 PM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Claro de Luna allow pets?
No — the property states that pets are not allowed.
Is there parking at Claro de Luna?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Claro de Luna have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Claro de Luna have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Claro de Luna?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Claro de Luna?
Calle 12 Nte Ejidal, Playa del Carmen.
Other places we book in Playa del Carmen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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