Places to stayPlaya del Carmen
Balkon Boutique Hotel
HotelAvenida 10 entre Calle 60 y 62, Playa del Carmen, MexicoShow on map
Very good
Guests rate it highest for service, location and amenities.
8.5356Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at Avenida 10 entre Calle 60 y 62.
Luxurious Stay in Playa del Carmen
Charming Accommodations: Experience comfort and style in every room at Balkon Boutique Hotel, complete with modern amenities including flat-screen TVs, air conditioning, and private balconies in select rooms.
Relaxation and Convenience: Unwind by the outdoor swimming pool, take advantage of the free WiFi, and explore the area with ease using the tour desk services. Enjoy the convenience of airport transfers and bicycle rentals for a seamless stay.
Ideal Location: Perfectly situated near Playa del Carmen Beach and various attractions, including Playacar Beach and ADO International Bus Station, our hotel offers easy access to the best of the area.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
Rooms
8.5
Very good
Rated 8.5 out of 10 by 356 guests who stayed here.
- Cleanliness8.0
- Service9.0
- Location8.5
- Rooms8.0
- Amenities8.5
- Value8.5
- Food & drink8.5
Guests mention
Friendly and helpful staffGreat location near beach
IsidoraChileEl desayuno muy pobre, hay que agregar más cosas
MaaikeNLPersoneel zeer onvriendelijk en kunnen geen gesprek voeren met touristen buiten Spaanse taal.
De kamers waren ruim en netjes
Personeel spreekt geen Engels, kijkt daardoor nauwelijks op om gedag te zeggen. Komen daardoor niet vriendelijk over. Als ze wel iets moeten bespreken moet dit via translate.
Ontbijt was…
PaolaSpainCómodo y muy bonito.
Luiz WagnerBrazilAtendimento e atenção dos funcionários
Café da manhã deixou a desejar.
JadeUnited KingdomExcellent time
Lovely and clean
I have no faults
Maxi CasanovaArgentinaLa terraza, y el personal
Como fue mi primera vez en playa del carmen y me movi en colectivo me parecio un poco lejos
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida 10 entre Calle 60 y 62, Playa del Carmen, Mexico
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Balkon Boutique Hotel
What time is check-in and check-out at Balkon Boutique Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Balkon Boutique Hotel allow pets?
No — the property states that pets are not allowed.
Does Balkon Boutique Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Balkon Boutique Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Balkon Boutique Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Balkon Boutique Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Balkon Boutique Hotel?
Avenida 10 entre Calle 60 y 62, Playa del Carmen.
Other places we book in Playa del Carmen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Holiday Inn Express & Suites - Playa del Carmen by IHG9.6 · 1621 reviews
Secrets Maroma Beach Riviera Cancun - Adults only9.6 · 1052 reviews
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only9.6 · 548 reviews
Grand Velas Riviera Maya - All Inclusive9.6 · 478 reviews
Banyan Tree Mayakoba9.6 · 431 reviewsJOIA Paraiso by Iberostar - Adults Only All Inclusive ResortThe Riviera Maya EDITION at KanaiCasarte Boutique HotelPlayacar Palace - All InclusiveRosewood MayakobaMaroma, A Belmond Hotel, Riviera MayaHotel Xcaret Arte - All Parks All Fun Inclusive - Adults OnlyEtéreo, Auberge CollectionHotel LunaSolCasa Gem B&BLa Casa de la Playa by Xcaret- All Inclusive Adults OnlyLa Hacienda Hotel, at XcaretIPANA Luxury Apartments by Vacaciones.YeahQuinta Margarita - Boho Chic HotelThe St. Regis Kanai Resort, Riviera MayaDepartamentos K&BHotel Casa ColibriEl Taj Oceanfront and Beachside Condo HotelHotel Xcaret Mexico All Parks All Fun InclusiveRiviera Maya SuitesHM Playa del CarmenThe Fives Downtown Hotel & Residences, Curio Collection by HiltonTerasu Riviera Maya Hotel & Spa, en XcaretThe Beachfront by The Fives Hotels - A la Carte All Inclusive Adults OnlyRiu Palace Mexico - Adults Only - All Inclusive