Places to stayPlaya del Carmen
12 Bees Hotel
Hotel, 3-starNo. Int. S/N, Calle 12 Bis, Playa del Carmen, MexicoShow on map
Fabulous
Guests rate it highest for service, location and value.
8.8736Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at No. Int. S/N, Calle 12 Bis.
- Free parkingThe property states parking on site is free for guests.
Experience the perfect blend of comfort and luxury at 12 Bees Hotel, situated in the vibrant heart of Playa del Carmen.
Wellness Retreat Indulge in rejuvenating onsite facials or unwind on our stunning rooftop terrace, where you can savor breathtaking views while relaxing in style.
Dining Delights Satisfy your taste buds at our lively bar/lounge, BEEBAR, offering a delectable array of lunch, dinner, and brunch options. Don’t miss the chance to connect with fellow guests during our complimentary receptions on select days!
Convenient Comforts Perfect for both business and leisure travelers, our hotel features a business center, extensive event facilities, and a 24-hour front desk to cater to your needs day or night.
What this place offers
- Boat tours nearby
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Outdoor furniture
- Elevator
- Conference space
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 736 guests who stayed here.
- Cleanliness8.1
- Service9.6
- Location9.6
- Rooms8.1
- Amenities8.6
- Value9.1
- Food & drink8.6
Guests mention
Good locationFriendly staffValue for money
rosannaItalyBasta poco ...
Struttura datata, semplice ma in posizione tranquilla a 10 minuti a piedi dalla animata 5 avenue. Bello lo spazio relax con piscina, bar e ristorante sul roof. Comodo il bar nello spazio della reception.
Camere con…
SmidgerUnited KingdomFabulous bed
Only one small towel provided, not in great condition and pool towels (which required a deposit to secure) were not always available.
Eduardo AndrésChileMi estadía en 12 bees
Lo mejor fue la limpieza y la atención del personal. Además la ubicación, está cerca del centro y de supermercado además relativamente cerca de la playa
Que estaban haciendo arreglos y comenzaban a hacer ruido muy…
SylvianeFranceBof!
Pas de fenêtre dans la chambre. Linge de toilette sale. Odeur nauséabonde dans la chambre. Petit déjeuner restreint à sa plus simple expression.
DominikGermanyIt was ok
Special thx to the nighguard giving me his water when i really needed some in the middle of the night
Location out of the center, no english speaking
ARMANDOMexicoHospitalidad
Sin comentarios
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No. Int. S/N, Calle 12 Bis, Playa del Carmen, Mexico
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about 12 Bees Hotel
What time is check-in and check-out at 12 Bees Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does 12 Bees Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at 12 Bees Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does 12 Bees Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does 12 Bees Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at 12 Bees Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does 12 Bees Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at 12 Bees Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book 12 Bees Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is 12 Bees Hotel?
No. Int. S/N, Calle 12 Bis, Playa del Carmen.
Other places we book in Playa del Carmen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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