8.2 · Very good22 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at Zhibek Tarhana Street 2.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Zhibek Zholy Hotel offers a range of luxurious amenities including an indoor swimming pool, sauna, gym, and a private territory with a pine coppice.
Culinary Delights Indulge in a delicious buffet breakfast and lunch at Palmira Café, savor various local and grilled dishes along with home-made beer at Brewery Blonder Beer, or enjoy outdoor dining at Khutorok summer café.
Convenient Location Conveniently situated in Astana city, the hotel is just 4.5 km away from the iconic Baiterek Monument and the city centre. With Astrana Train Station and Astana International Airport a mere 20 minutes’ drive away, your stay at Zhibek Zholy Hotel promises both luxury and convenience.
Book your stay now to experience the perfect blend of comfort and sophistication at Zhibek Zholy Hotel.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Swimming pool
- 24-hour front desk
- Restaurant
- Heating
- Terrace
Rooms
8.2
Very good
Rated 8.2 out of 10 by 22 guests who stayed here.
- Cleanliness5.5
- Service9.4
- Location8.9
- Rooms8.9
- Amenities8.9
- Value8.9
- Food & drink6.5
Guests mention
Friendly administrationClean room
ЕленаKZХорошее месторасположение, отличный завтрак
Было чисто, но номера убитые, постельное белье в пятнах, старое
АльфияRussian FederationХороший напор воды в санузле, туалеты чистые.
Выбирала по отзывам, по расположению. Не понимаю, что людям тут могло понравиться...это не отель ни разу, а что-то наподобие советских санаториев , заброшенных. Про…
OlgaRussian FederationВсё понравилось, рекомендую!
Забронировала номер с 2-мя кроватями, нам дали двухкомнатный номер, что было очень удобно для меня и сына-подростка. В номере был небольшой холодильник, телевизор. По просьбе дали чайник и чашки. Кондиционера не было,…
AibarchynKGТам было источники
AnastassiyaKZНужно обновить мебель в номере и белье.
Очень большая и ухоженная территория. Вкусный и полезный завтрак. Местонахождение отличное. Персонал приветливый.
Кровать в номере.
КалижановаKZПриветливый персонал, недорогое проживание, близость от места назначения (ЕНУ), сытный завтрак. При обращении выдать удлинитель и поменять белье, тут же просьба была удовлетворена.
Старая сантехника, отсутствие тапочек и…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Zhibek Tarhana Street 2, Astana
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Zhibek Zholy Hotel
What time is check-in and check-out at Zhibek Zholy Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Zhibek Zholy Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Zhibek Zholy Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Zhibek Zholy Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Zhibek Zholy Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Zhibek Zholy Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Zhibek Zholy Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Zhibek Zholy Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Zhibek Zholy Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Zhibek Zholy Hotel?
Zhibek Tarhana Street 2, Astana.
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