8.8 · Fabulous17 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Zhalayyri street 4, Astana, 10000.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Spa and Dining Options Relax at the full-service spa with invigorating massages and dine at one of the 3 exquisite restaurants at The Veil. Sip on cocktails at the chic bars/lounges or enjoy a coffee at the on-site cafe.
Luxurious Accommodations Experience comfort in the 47 air-conditioned rooms equipped with Smart televisions, pillowtop beds, and complimentary wireless internet. Unwind in the plush bathrobes and make use of the minibar for added convenience.
Convenient Location Situated in the heart of Astana, explore nearby attractions like the House of Ministries and the Presidential Palace within minutes. Benefit from the roundtrip airport shuttle and enjoy free self-parking during your stay.
Book now for a rejuvenating escape at The Veil in Astana!
What this place offers
- Free breakfast
- Safe-deposit box at front desk
- Express check-out
- Full-service spa
- Snack bar/deli
- Playground on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Free continental breakfast
- Proposal/romance packages available
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 17 guests who stayed here.
- Cleanliness8.6
- Service9.1
- Location8.8
- Rooms8.7
- Amenities9.1
- Value8.5
- Food & drink8.9
Guests mention
Modern designExcellent food
nikhilThe Veil Hotel in Astana offers modern, elegant design and spacious, well-appointed rooms. The spa facilities are excellent—peaceful, clean, and professionally run. The restaurants serve high-quality food with great…
AlexanderToller Aufenthalt
alles perfekt, es fehlt nur ein Fitnesraum. Sauna hatte nicht richtig funktioniert, nur 70 C Temperatur. Sonst alles toll
Hyoung JunCozy and comfortable hotel
This is one of the best hotel I ever stayed. Not that big but unique design and cozy room as well. I will stay next time again
christinaStaff were inattentive. At check in I asked to combine my two reservations and was told someone would get back to me, no one did. At check out, it was a near argument with the staff (who were asleep when I was trying to…
Verified travelerNice and Comfy star
Hotel is so elegant, rooms are are very nice and staff is very professional and friendly. Breakfast and location were also very nice.
KhaledParticular and beautiful decoration. The staff is wonderful. Have a very famous restaurant. Just I didn’t like the bathroom, the sink is not very comfortable as it should be unusual bathroom
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Zhalayyri street 4, Astana, 10000, Astana
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until anytime
Check-out by 12:00 PM
No children
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No pets
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Cashless transactions are available
Guest type. Essential workers only - NO
Accessibility. No elevators
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Health & Safety. Property does not require health documentation at check-in
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children stay free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Veil
What time is check-in and check-out at The Veil?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Veil allow pets?
No — the property states that pets are not allowed.
Is there parking at The Veil?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at The Veil?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Veil have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Veil have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Veil?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Veil?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Veil?
Zhalayyri street 4, Astana, 10000, Astana.
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