Exceptional
One of our highest-scored stays, according to its guests.
9.51,394Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.5 out of 10, at 1 Kabanbay Batyr Avenue.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Kazakh Nomadic Touches
The St. Regis Astana offers a unique blend of luxury and Kazakh nomadic influences, providing guests with a sophisticated and culturally rich experience. Each room features modern amenities such as a flat-screen TV, iPod docking station, and the signature St. Regis Bed, complemented by design elements inspired by the country's nomadic history. Superior rooms even boast a sauna or spa bath for added relaxation.
Relaxation and Wellness Facilities
Guests can unwind and rejuvenate at the Iridium Spa, indulging in a variety of beauty and wellness treatments. The hotel also features a swimming pool, fitness center, and sauna at the St. Regis Athletic Club, ensuring a tranquil stay for all visitors.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.5
Exceptional
Rated 9.5 out of 10 by 1,394 guests who stayed here.
- Cleanliness8.5
- Service9.9
- Location9.5
- Rooms9.4
- Amenities9.4
- Value9.4
- Food & drink10.0
Guests mention
Friendly staffGreat locationBeautiful roomsGood value
AinurKZАбсолютно все
SaverioCHProbably the best hotel in Astana
Probably the best hotel in Astana. Fantastic location, with view on the river and super kind personnel. All you might expect from a 5 star hotel.
There were 2 options for the restaurant at night: Le Petit Chef, an…
ВинокуроваKZПриятно было получить комплимент от отеля при заселении. Персонал заботливый и в то же время не навязчивый. Бассейн и сауны очень чистые. Важно, что в сауне и комнате отдыха всегда свежая вода с лимоном! Завтраки…
СаулеKZБронировала отель для своих гостей, все остались довольны! Спасибо
ChingizKZLuxury stay but breakfast chiices and quality could be improved for such price
Room, fitness
Breakfast night be better
AnnaUnited StatesWould love to come back
Beautiful hotel, spacious rooms, everything is gorgeous in the room. The staff is very nice and helpful, the spa and pool are amazing.
Breakfast buffet was great. Ate dinner and lunch once But The food in restaurant was…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
1 Kabanbay Batyr Avenue, Astana
Guests rate the location 9.5 out of 10 — superb.
Top attractions
- National Museum of Kazakhstan800 m
- Astana Opera900 m
- Baiterek Tower1.0 km
- Palace of Peace and Reconciliation2.0 km
- Ak Orda Presidential Palace2.2 km
- Nur Alem (EXPO Sphere)6.5 km
Shopping
- Khan Shatyr Entertainment Center1.6 km
Nearby
- Hazret Sultan Mosque3.5 km
- Astana Central Railway Station4.0 km
Airports
- Nursultan Nazarbayev International Airport (NQZ)16.5 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The St. Regis Butler Service is free and includes unpacking and packing service, beverage service, garment pressing, a service desk, and e-butler service. When traveling with pets, please note that an extra charge of KZT 30,000 per pet per stay applies (excluding VAT). The property welcomes one pet per room (up to 10 kg).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The St. Regis Astana
What time is check-in and check-out at The St. Regis Astana?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The St. Regis Astana allow pets?
No — the property states that pets are not allowed.
Is there parking at The St. Regis Astana?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The St. Regis Astana have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The St. Regis Astana have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The St. Regis Astana?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The St. Regis Astana have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The St. Regis Astana?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The St. Regis Astana?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The St. Regis Astana?
1 Kabanbay Batyr Avenue, Astana.
Other places we book in Astana
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