Very good
Guests rate it highest for service, location and amenities.
8.5595Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Satpaeva, 15.
Luxurious Accommodations Experience comfort and convenience at Torgay Hotel, where classical design meets modern amenities. Each air-conditioned room features a fridge, safety deposit box, and work desk, ensuring a relaxing stay.
Culinary Delights Indulge in a culinary journey at our Garden Restaurant, offering a blend of Oriental and European cuisine. Sip on local drinks and international cocktails at the Torgay Bar, designed in an elegant Orient-style setting.
Prime Location Conveniently situated just 1 km from the Kazakhstan Sports Complex, Torgay Hotel is also near Evraziya Shopping Centre and the Square of the Homeland Defenders. With free Wi-Fi and a 24-hour reception, your stay in Astana will be unforgettable.
Book your stay at Torgay Hotel now for an unforgettable experience in Astana!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
Rooms
8.5
Very good
Rated 8.5 out of 10 by 595 guests who stayed here.
- Cleanliness8.0
- Service9.0
- Location9.0
- Rooms8.0
- Amenities8.5
- Value8.5
- Food & drink8.5
Guests mention
CleanlinessPolite ServiceGreat LocationComfortable Rooms
RakhashovaKZДа
.
ИринаKZРасположение , чисто , комфортно
Кровать , вместо двухспальной сдвинуты две полуторки , матрас не удобен
A guestKZРасположения и чистота
Халат в двух местном почему-то не да₽ли
NefedovaRussian FederationЕсли просто переночевать, то вполне. Но я в следующий раз выберу другой отель.
Достаточно удобное местоположение
Мы приехали из Новосибирска, проехав за день 1000 км. На стойке регистрации скопился народ, поскольку администратор работала первый день и не могла оперативно решать вопросы гостей. В…
DamirKZGood value for its price
Price
Location
DerbenevaRussian FederationОчень комфортный и приятный отель, я бы приехала сюда еще и посоветовала бы друзьям и близким.
Все чисто, каждый день приходят горничные для уборки, раз в несколько дней меняют постельное, полотенца и халат. Наличие халата как такового вообще меня приятно удивило.
Не хватило приборов - ложки, вилки, ножа. Было бы…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Satpaeva, 15, Astana
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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In case of early check-in (00:00-12:00) and late check-out (12:00 - 18:00) guests are required to pay an extra fee of 50% of the room rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Torgay Hotel
What time is check-in and check-out at Torgay Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Torgay Hotel allow pets?
No — the property states that pets are not allowed.
Does Torgay Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Torgay Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Torgay Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Torgay Hotel?
Satpaeva, 15, Astana.
Other places we book in Astana
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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