The Veil Hotel
Hotel, 5-starМикрорайон Ак-Булак 3, улица Жалайыри 4, AstanaShow on map
Top rated
Guests rate it highest for service, value and food.
9.12,049Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at Микрорайон Ак-Булак 3, улица Жалайыри 4.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Experience 5-star comfort at The Veil Hotel. Each air-conditioned room is elegantly furnished with modern amenities including a flat-screen TV, minibar, and private bathroom. Some rooms even offer breathtaking city views for a truly memorable stay.
Relaxation and Wellness Indulge in relaxation at our hotel's spa and wellness center, complete with a hot tub and hammam. Unwind after a day of sightseeing or business meetings and rejuvenate your body and mind in our tranquil facilities.
Convenient Services From a 24-hour front desk to airport transfers, our attentive staff is dedicated to making your stay seamless. Enjoy delectable meals at the restaurant, unwind at the bar, or let the concierge assist you with any arrangements. Free WiFi and private parking add extra convenience to your visit.
Book your stay at The Veil Hotel now and elevate your Astana experience to new heights!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 2,049 guests who stayed here.
- Cleanliness8.6
- Service10.0
- Location8.5
- Rooms8.6
- Amenities8.5
- Value9.6
- Food & drink9.5
Guests mention
Comfortable roomsAttentive serviceExcellent breakfast
pierreFranceNice hotel ,,, nice architecture,,, nice restaurant
Architecture
Restaurant
Too dark ,,,
Not enough light imo
RaphaëlBelgiumuns hat alles gefallen, perfekt!
Sehr gute Küsche...manche Gewürtze könnten für Europäische Gäste problematisch werden ...🥵
Es wäre schon wenn auch inländische Weine angeboten würden 😀
Ein Handy Verbot im Spabereich…
АсемгульKZОтель действительно на высшем уровне: обслуживание, сервис, еда, чистота — всё безупречно. Очень приятно, когда отдыхаешь и понимаешь, что здесь действительно заботятся о гостях. Однозначно хочется вернуться ещё раз 🤍
IrynaUZStylish hotel with an extravagant design, a wonderful riverside location.
An unusual and extravagant interior, and a pleasant atmosphere. I would like to highlight the delicious à la carte breakfasts. The staff were very polite and attentive.
A major advantage is the location next to the…
TOUVENTSIDISGreeceΊσως το καλύτερο ξενοδοχείο που εχω μείνει. Εξυπηρετικό προσωπικό και ευγενέστατοι. Το πρωινό τους νοστιμότατο. Αυτο το ξενοδοχέιο αναβαθμίζει την εμπειρία του ταξιδιού στην υπέροχη πολη της Αστάνας.
GaiaItalyI had a great time thank you!
Breakfast was very good and lots of options
The hotel is off a highway so the area didn’t feel very neighborhood like
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Микрорайон Ак-Булак 3, улица Жалайыри 4, Astana
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Veil Hotel
What time is check-in and check-out at The Veil Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Veil Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at The Veil Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at The Veil Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Veil Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at The Veil Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Veil Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Veil Hotel?
Микрорайон Ак-Булак 3, улица Жалайыри 4, Astana.
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