The Ritz-Carlton, Macau

Hotel, 5-starGalaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, MacauShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 3:00 PMCheck-out by 12:00 PM.
Exceptional locationGuests rate the location 10.0 out of 10, at Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI.

Luxurious Accommodation with Spectacular Views The Ritz-Carlton, Macau, nestled in Cotai’s Galaxy Macau™, offers upscale accommodations with stunning city views. Suites feature separate living areas and marble bathrooms, providing a lavish stay for guests.

World-Class Amenities for Relaxation and Recreation Guests can unwind with spa treatments, stay active in the fitness center, or enjoy the outdoor pool and water sports facilities. The hotel also boasts a Business Centre for those mixing business with leisure, along with free WiFi and parking.

Culinary Delights and Dining Experiences Indulge in Cantonese cuisine at the on-site restaurant, or savor fresh seafood at The Ritz-Carlton Café. The 51st-floor restaurant showcases talented chefs, while The Ritz-Carlton Bar & Lounge offers a variety of dining options throughout the day.

Book now for an unforgettable stay at The Ritz-Carlton, Macau, where luxury and convenience meet seamlessly.

What this place offers

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Water park access (surcharge)
Free beach shuttle
Beach umbrellas

Rooms

9.9

Exceptional

Rated 9.9 out of 10 by 93 guests who stayed here.

Cleanliness9.2
Service10.0
Location10.0
Rooms10.0
Amenities10.0
Value10.0
Food & drink10.0

Guests mention

Excellent service from hotel staff

MASUDA
August 2025
ホテルマンのサービスがとても良かったです。
MingHsien
June 2025
十分滿意，服務人員真的很親切，幾乎可以說是面面俱到
Bouran
April 2025
Very beautiful interior. Suite was amazing. Staff were extremely friendly
OKyeong
November 2024
최고의 서비스, 청결, View 모두 만족했습니다
더 리츠칼튼 마카오의 모든 서비스와 객실 상태에 대해 크게 만족했습니다.
덕분에 너무나도 좋은 경험과 추억을 만들고 왔습니다.
모든 직원분들이 친절했고, 특히 김우진 담당님께서 직접 쓰신 편지와 선물에 크게 감동했습니다.
주변사람들에게도 마카오를 방문한다면 더 리츠칼튼 마카오를 적극적으로 추천하고 싶습니다.
덕분에 좋은 기억들 만들고 왔습니다.
감사합니다.
Wan Sheung
October 2024
環境寧靜,職員親切
食物質
BarbaraCH
August 2024
Very freindly service. We felt very welcomed and comfortable

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, Macau

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

No pets

Non-smoking rooms available

Internet. WiFi is available in all areas and is free of charge.

Parking. No parking available.

Children and extra bed policy. Children of any age are allowed. Children up to and including 12 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Pets. Pets are not allowed.

Groups. When booking more than 9 rooms, different policies and additional supplements may apply.

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please note that a charge for extra guest is required and the extra bed is subject to availability and needs to be confirmed by the hotel. There will be additional charges for supplement inclusions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about The Ritz-Carlton, Macau

What time is check-in and check-out at The Ritz-Carlton, Macau?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does The Ritz-Carlton, Macau allow pets?

No — the property states that pets are not allowed.

Does The Ritz-Carlton, Macau have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does The Ritz-Carlton, Macau have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does The Ritz-Carlton, Macau have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book The Ritz-Carlton, Macau?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is The Ritz-Carlton, Macau?

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, Macau.

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