Hotel Okura Macau

Hotel, 5-starAvenida Marginal Flor de Lotus, MacauShow on map

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Top rated

Guests rate it highest for service, rooms and location.

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.4 out of 10, at Avenida Marginal Flor de Lotus.
Parking on siteAvailable at a charge the property sets.

Luxurious 5-Star Experience at Hotel Okura Macau

Grand Resort Deck with Skytop Aquatic Adventure River Ride: Indulge in the 75,000-square-metre Grand Resort Deck featuring a 575-metre River Ride and a 350-ton white sand beach. Enjoy water slides, beach lagoons, white water rapids, and more.

Elegant Guestrooms and Amenities: Experience modern furnishings, minibar, and a 65-inch flat-screen TV with various cable channels in each well-appointed room. Free WiFi access ensures you stay connected throughout your stay.

Dining and Entertainment Options: Delight your taste buds at Yamazato Japanese Fine Dining on the 28th floor or savor all-day dining at Terrace Restaurant on the 6th floor. Explore the casino, shopping arcade, swimming pools, and fitness centre for a complete experience.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Rooms

9.4

Top rated

Rated 9.4 out of 10 by 127 guests who stayed here.

Cleanliness9.4
Service9.9
Location9.4
Rooms9.9
Amenities9.4
Value8.9
Food & drink8.4

Guests mention

Friendly serviceCleanlinessComfortable rooms

itengUnited States
July 2026Couple
舒適周到
大概14年前酒店新開幕時入住過，沒想到過去這麼多年，酒店設施，服務居然保持如此的好，比預期中還要出色，十分舒適的環境，送了很多小禮物，零食，洗浴等等給小孩，都是特別為兒童準備的，十分周到貼心👍🏻
沒有
AliciaCanada
February 2026Group
Overall great experience and excellent value for money. Good variety of restaurants.
Great services especially in the Executive Lounge. Generous room size, great facilities and amenities. Definitely will be my first choice to stay when I visit Macau again.
Nothing (maybe my stay was too short as I only…
MasahiroJapan
February 2026Solo traveller
最高！
お部屋の設備や清潔感がとても良く、職員のお気遣いも最高でした。
JunhoPhilippines
September 2025Couple
친절. 깨끗함. 거의. 완벽함.
거의 없음. 비누가 따로 없는정도
Ka YiHK
August 2025Couple
舒服
床很舒服，房間亦10分整潔。可以一覺睡天光。
感覺現在好困難book 到房，價格亦在高位（8 月尾）。酒店人員亦會即時提供協助。
沒有
NidaHK
June 2025
Superb
The room was very spacious, the bed was so comfortable and loved the big bathroom.
The staff are so helpful and very professional. Yuri at the front desk was so nice and very accomodating. I will definitely stay there…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Avenida Marginal Flor de Lotus, Macau

Guests rate the location 9.4 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

The credit card used for booking must be presented at check in. The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that children's breakfast is not included in the breakfast-included rate. Children's breakfast will be charged separately. According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay. Hotel staying guests could enjoy exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your full stay. Passes to access are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change. Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day. For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details. Our Grand Resort Deck will close operations from 17 November 2025 for our annual maintenance. Be sure to dove into another season of fun when we reopen on 3 April 2026! Please note those dates are subject to hotel maintenance plans.Guests are required to show a photo ID an

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Okura Macau

What time is check-in and check-out at Hotel Okura Macau?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Okura Macau allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Okura Macau?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Hotel Okura Macau have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Hotel Okura Macau?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Okura Macau have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Hotel Okura Macau?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Hotel Okura Macau have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel Okura Macau?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Okura Macau?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Okura Macau?

Avenida Marginal Flor de Lotus, Macau.

Places to stay Macau