Mandarin Oriental, Macau
Hotel, 5-starAvenida Dr Sun Yat Sen, NAPE, MacauShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.6411Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Avenida Dr Sun Yat Sen, NAPE.
- Parking on siteAvailable at a charge the property sets.
Luxurious Amenities and Services
Mandarin Oriental Macau offers a 25-metre heated outdoor pool with stunning views of the South China Sea, a luxurious spa with various therapies, and free on-site parking for guests.
Convenient Location
Situated on the Peninsula and connected to One Central Macau, this 5-star hotel is within walking distance of high-end shopping options and a short drive from popular attractions like A-Ma Temple and Senado Square.
What this place offers
- WiFi available
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 411 guests who stayed here.
- Cleanliness9.5
- Service10.0
- Location9.5
- Rooms9.4
- Amenities9.5
- Value9.4
- Food & drink9.5
Guests mention
Exceptional serviceGreat food options
Wai HayHKGood stay and hope to come again
Quiet and comfortable
NA
LopesHKWorth every penny ! It was an exceptional experience and can’t wait to do again !
Relax63057794162thank you
super thank you to restaurant staff here, Faye, Myla, Kristin, for making such pleasurable dining experience before the end of our summer vacation. we will surely comeback in our next vacation
kennethaM3534AKExcellent food and service
Our recent visit to Mandarin Oriental, Macau was absolutely outstanding, largely thanks to the incredible team.Outstanding Service from the moment we arrived, the front-of-house team made us feel truly welcome. Every…
SandraS13067CALIFORNIAAn Amazing Unforgettable Experience!
I truly cannot say enough wonderful things about my stay at the Mandarin Oriental, Macau. From the moment I arrived, the level of service was exceptional. Every single person I encountered was attentive, welcoming, and…
maycN7698RZFanatic Aperitivo
Good experience at Aperitivo, Melvin, Ann and Precious are helpful and we love to come again.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida Dr Sun Yat Sen, NAPE, Macau
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that booking exceeding 3 rooms with the same guest name is not allowed. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mandarin Oriental, Macau
What time is check-in and check-out at Mandarin Oriental, Macau?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mandarin Oriental, Macau allow pets?
No — the property states that pets are not allowed.
Is there parking at Mandarin Oriental, Macau?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Mandarin Oriental, Macau have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Mandarin Oriental, Macau?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mandarin Oriental, Macau have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mandarin Oriental, Macau?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mandarin Oriental, Macau have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mandarin Oriental, Macau?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mandarin Oriental, Macau?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mandarin Oriental, Macau?
Avenida Dr Sun Yat Sen, NAPE, Macau.
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